Product Manager, Information Technology

Posting Reason: Replacement of a temporary position.

Job Type
Employee. Anticipated Duration (for contracts and temporary assignments): 12 months. Job Family: Application Development. Number of Open Positions: 1. Faculty/Service Department: ITS
- Student Life and Campus Services. Campus: Main Campus. Union Affiliation: UOITP. Date Posted: 2026/09/14. Applications must be received BEFORE 2026/09/25. Hours per week: 35. Salary Grade: UOITP Grade 12. Salary Range: $104,333.00
- $129,723.00. About Information Technology Information Technology is a dynamic and collaborative environment. We are focused on prioritizing and optimizing technological investments that facilitate the best student experience, as well as the activities of faculty, researchers and staff. Our greatest strength are the people working with us. People like you, professionals eager to flex their intellectual muscle and achieve new heights in their career. Working here gives you access to a great IT environment, rich with a diverse range of platforms, products, and services. This is a place where innovative ideas are welcome. In a nutshell: working here is challenging and rewarding. It’ll bring out the best of you. We want people that have the drive to advance IT in higher education. We have the technologies to keep your inner fires burning, and benefits that can help you sustain a better lifestyle. And all this minutes away from gyms, the Byward Market, downtown, and the Rideau Canal at lunch time for runners and skaters. Position Purpose Reporting to the Senior Manager, Information Technology, the incumbent manages the endeavours that support the strategic operations of a designated Faculty/Service and share this information with technical and non-technical university staff. Provides leadership and guidelines in the implementation of application solutions. Works with business owners to identify potential data sources and business rules and is responsible for the design of conceptual and logical data models for the data warehouse environment. Supports and maintains operational applications and plays an important role in the design, testing and improvement of the applications that support various endeavours. In that capacity, is responsible for the selection and implementation of appropriate technologies and tools to manage the implantation of new releases. In this role, your responsibilities will include:
- Project Planning and Business Case Preparation: Works with client manager to identify business and strategic needs, as well as opportunities for IT solutions to be applied to solve business problems and increase administrative efficiency and lower administrative costs, improve service, etc. Evaluates the technical, economic, and operational feasibility of different approaches to solving business problems. Develops project proposals, analyzes and documents risks, and risk mitigation strategies. Ensures licensing management, provisioning and liaisons with vendors.
- Project Management: Organizes inter-disciplinary project teams according to the needs of each project, leads and supervises their work. Negotiates with stakeholders to ensure that project teams are appropriately staffed. Ensures that appropriate controls and progress reports are prepared regularly. Ensures that risks are monitored and that risk mitigation strategies are implemented when necessary.
- Change Management: Ensures that appropriate change management strategies are in place for all supported applications. Ensures that appropriate communication strategies are put in place with respect to new projects and business process changes. Ensures that appropriate maintenance and support services are available for supported applications. Addresses client concerns.
- Business Process Analysis and Design: Design complete solutions to complex business problems using expert knowledge of technology, business process analysis techniques, business process re-engineering, workflow analysis, etc.
- In that capacity, is responsible for the selection and implementation of appropriate technologies and tools to manage the implantation of new releases. Qualifications and Experience What you will bring:
- University degree in Computer Science, Management Information Systems (MIS) or a related field.
- Minimum five (5) years of experience in project planning, risk analysis and project management in a complex and diverse IT environment.
- Demonstrated ability to leverage enterprise AI tools to improve project management and accelerate business process analysis, requirements gathering, and data mapping during complex system migrations.
- Knowledge of computing principles and computer applications development methodologies.
- Knowledge of business processes and management systems that are used by the University and/or the designated client group.
- Knowledge of the University’s and/or clients business operations and priorities to provide the appropriate advice and support.
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