MFP Field Technician with Konica Minolta

4 days ago

Mississauga, Peel Region, Canada Konica Minolta Business Solutions U.S.A., Inc. Full-time €45,000 - €65,000 Contract
Become a valued Field Technician with Konica Minolta, specializing in Multi-Functional Products in the Greater Toronto Area. You will ensure top-notch customer service while addressing printing challenges. This role is perfect for motivated individuals who have a foundational understanding of electronics and a desire to help customers thrive with their printing solutions. Collaboration with both customers and the Sales Department is crucial as you resolve issues and promote products effectively.

Key Responsibilities
• Conduct repairs on Multi-Functional Products (MFPs)
• Provide on-site technical support and maintenance
• Maintain detailed records of service calls and parts
• Lead product referrals to existing customers
• Continuous learning to stay ahead with new technologies

Requirements:
• Up to 2 years tech/repair experience in electronics
• Basic understanding of networking concepts
• Strong verbal and written communication abilities
• Must possess a valid driver’s license for travel
• Relevant certifications like CompTIA CDIA+ or equivalent experience Support customer needs while gaining valuable technical skills at Konica Minolta in the GTA.