Shift Manager
3 weeks ago
This position is an entry-level, supervisory position at Wendy’s, so by taking on this role, you’re taking your first big step to a potentially huge restaurant management career.
The ideal Shift Manager is a confident decision-maker who is ready to learn. He or she has experience in fast food and/or restaurant work and is an excellent communicator—both in written form and verbally. The Shift Manager is willing to lead a team during each shift and help train team members. Shift Managers are a critical part of our restaurant leadership team. Shift Managers work with restaurant management to provide the direction and training required on every shift to exceed our customer’s expectations.
Job Description
- Inspire Crew members to always do their best
- Ensure guests enjoy an outstanding customer experience
- Get great results while creating a warm, welcoming place for both employees and customers
- Grow management skills in a fast-paced environment
- Foster a Team atmosphere
- Train, monitor, and reinforce food safety procedures and safe working procedures
- Manage food and labor costs
- Execute company policies and procedures
- Monitor inventory levels
- Provide proper training for team members
- Anticipate and identify problems and initiate appropriate corrective action
- Maintain fast, accurate service, provide excellent customer service and meet and/or exceed both company and customer expectations
- Maintain a professional appearance while providing excellent customer service with the Wendy’s fast food restaurant team
- Schedule – Open availability to cover opening/closing shifts throughout the 7-day work week
- Hours/Terms – Willing to work a 40 – 50-hour week
- Open availability to cover opening/closing shifts throughout the 7-day work week
Qualifications
- Previous food/customer service experience required
- Previous supervisory experience for at least 2 years
- Strong leadership and customer service skills
- Friendly, outgoing personality
- Fluent English-speaking and writing skills
- Willingness to work on your feet
- Neat, clean, and professional appearance
- Able to lift 35 pounds to waist level
- Must have reliable transportation, willing to commute
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