Bakery Department Manager

Come make your difference in communities across Canada, where authenticity, trust and making connections is valued – as we shape the future of Canadian retail, together.Our commitment to positively impact the lives of all Canadians provides employees a range of opportunities and experiences to help Canadians Live Life Well®.

At Your Independent Grocer, we succeed through collaboration and commitment and set a high bar for ourselves and those around us. Whether you are just starting your career, re-entering the workforce, or looking for a new job, this is where you belong. We have opportunities for hard working, enthusiastic and reliable people just like you.

We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in, you will have an immediate impact on sales and customer satisfaction.

*** Please note that King’s Your Independent Grocer is Located in Richmond Ontario (20 minutes outside of Ottawa). ***

Key Responsibilities

- Responsible for the day-to-day management of all aspects of the bakery department including ordering, merchandising, customer service, and scheduling.

- Champion customer service and satisfaction through consistent application of store processes and standards.

- Execute merchandising programs including ownership for maintenance, communication and execution of store plan‑o‑grams.

- Ensure that department budgets are met through efficient operation of the bakery department (includes gross profit, wage cost, operational expenses and inventory) are maintained.

- Adhere to company standards and ensure that company policies and procedures are followed.

- Responsible for aspects of Employee relations including, interviewing, hiring, training and the on‑going development and motivation of the team.

- Adhere to strict cleaning schedule ensuring a high level of cleanliness and sanitation standards.

- Other duties and responsibilities as assigned.

Requirements

- Three (3) to Five (5) years’ experience in a food retail environment.

- Previous management/leadership experience in the retail industry an asset.

- Exemplary customer relations skills.

- Courses in merchandising or business management would be an asset.

- Excellent communication and interpersonal skills.

- Ability to work in a fast‑paced environment and the ability to prioritize multiple tasks.

- Systems skills (Email, BOSS, SAP and PC applications).

What you’ll do

- Anticipate the needs of our customers and put them first in all that you do.

- Lead, coach and motivate colleagues to achieve success and foster colleague growth.

- Be committed to maintaining merchandising and operational standards.

- Be accountable for departmental sales results and financial objectives.

What you’ll need

- Exceptional customer service skills with a talent for building customer loyalty.

- Preference will be given to candidates with prior department‑specific experience.

- Create a positive workplace by developing relationships and engaging colleagues.

- Previous management experience in retail or food services.

- Must be able to work evenings, weekends, and Holidays.

Our commitment to Sustainability and Social Impact is an essential part of the way we do business, and we focus our attention on areas where we can have the greatest impact. Our approach to sustainability and social impact is based on three pillars – Environment, Sourcing and Community – and we are constantly looking for ways to demonstrate leadership in these important areas. Our CORE Values – Care, Ownership, Respect and Excellence – guide all our decision‑making and come to life through our Blue Culture. We offer our employees progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada’s Greenest Employers & Canada’s Top Employers for Young People.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives which include diverse experiences that we can add to our team.

We have a long‑standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our employees, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please Note: Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

NOTE: The Employer noted in this posting is an independently owned corporation (“Franchisee”) which is licensed to use the “Your Independent Grocer” trademark(s) by Loblaws Inc. Applicants hired by a franchisee will be employees of the franchisee. No employment or similar relationship will be created between the applicant and Loblaws Inc. or its affiliates.

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