Client Support Analyst in Data Analytics
1 week ago
Vancouver, Metro Vancouver Regional District, Canada
Two Circles
Full-time
€60,000 - €85,000 Contract
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Become a Client Support Analyst at Two Circles, where your role will impact client success through data insights in sports marketing. Focus on resolving data issues and maximizing client engagement.
At Two Circles, we harness data to grow audiences and revenues for global clients. This role requires managing support issues, coordinating with internal teams, and maintaining communication with clients. You'll assist in onboarding and effectively support the configuration of data management products and ensure compliance with security standards.
Key Responsibilities
â€
¢ Manage a reactive queue of support requests â€
¢ Monitor data management platforms for issues â€
¢ Assist with client onboarding on data systems â€
¢ Resolve issues across the data lifecycle â€
¢ Support user access management processes
Requirements:
â€
¢ Exposure to data-intensive systems or relevant degree â€
¢ Basic understanding of SQL and relational databases â€
¢ Understanding of web application interfaces â€
¢ Excellent documentation and communication skills â€
¢ Strong sense of ownership and proactive approach Bring your analytical mindset to enhance data solutions for clients at Two Circles.
Key Responsibilities
â€
¢ Manage a reactive queue of support requests â€
¢ Monitor data management platforms for issues â€
¢ Assist with client onboarding on data systems â€
¢ Resolve issues across the data lifecycle â€
¢ Support user access management processes
Requirements:
â€
¢ Exposure to data-intensive systems or relevant degree â€
¢ Basic understanding of SQL and relational databases â€
¢ Understanding of web application interfaces â€
¢ Excellent documentation and communication skills â€
¢ Strong sense of ownership and proactive approach Bring your analytical mindset to enhance data solutions for clients at Two Circles.