Manager, Business Intelligence

4 weeks ago

Ottawa, Ontario, Canada Analyticsmart Consulting Inc. Full time
Manager, Business Intelligence & Customer Experience

About ANALYTICSMART

Analyticsmart is a boutique analytics firm in the Retail and Consumer Package Goods Industry in Canada and the United States. Our mission is to translate data into meaningful, measurable, and actionable insights that drive growth and increase profitability for businesses. We provide smart analytical services and solutions that are tailored to our client's specific business needs and are easy to implement.

We believe that through our analytics, organizations can gain a distinct advantage increasing their competitiveness in the market. We have developed a wide array of data-optimizing services and solutions to create effective information management strategies aimed at driving results at a lower cost. The capabilities and reliability of Analyticsmart have created long-lasting partnerships with global brands and retailers in Canada and abroad.

Analyticsmart was founded in 2009. We currently have offices in Liberty Village Toronto, Old Town Montreal, and New York City.

What sets us apart?

- Industry leading solutions and a culture of innovation.

- Dedicated, long-lasting partnerships with our clients.

- We work with small clients as well as global brands.

- Our experience and accomplishments within the industries that we serve.

- Expansive bonus structure.

- We are a different kind of company and that makes all the difference.

The Opportunity

Reporting to the VP, Revenue & Strategy, this is a high-impact role which cuts through to being the custodian for providing our clients with customer focused insights about the service offerings, while fostering long-term client relationships. This role will manage the development and implementation of short-term and long-term insight-based customer strategies, and apply critical thinking to facilitate, develop and implement comprehensive strategic business plans for our customers. Someone who is a self-starter and possesses great attention to detail and a strong knack of numbers, this role would translate into a key player within the BI space.

Insights

- Liaising with senior management teams on the retail and vendor side to leverage insights and analytics to identify business trends as well as make strategic business recommendations.

- Preparing analysis, customer forecasts and customer P&L.

- Developing the Business Analytics performance measurement standard to track the ongoing adoption and use of the reports and dashboards.

- Tracking documentation and prioritization of requests for the BI Team.

- Developing the data visualization and user experience guidelines to ensure the Business Analytics reports and dashboards are presented in a meaningful and accessible manner that allows the user to easily understand and interpret the data.

- Driving Business Intelligence & Analytics strategies, programs, pilots, and implementations.

- Leading development, enhancement, and optimization of Analytics Programs including business cases for investment.

- Leading the team in developing tools, dashboards, and processes to manage programs.

- Determining effectiveness of customer pricing, promotional strategies, and initiatives.

Technology

- Overseeing the technology processes, ensuring consistency and maintainability of existing applications by creating, maintaining, and enforcing standards/procedures for implementing technical solutions.

- Working with the Technology team to analyze various technical solutions and provide improvements and recommendations based on technical and financial merits for the company portfolio.

- Working closely with Technology team to ensure data integrity and quality.

- Partnering with Technology Team to ensure the continuous enhancement and development of Business analytics tools, servers, and platforms.

Qualifications & Experience

- Strong experience of 6-8 years in managing Data and Business Insights to drive exceptional customer & client experience.

- 5+ years in Consumer Package Goods Industry is essential.

- Demonstrated experience working with large data sets ideally across a broad portfolio of measures including Nielsen and retailer point-of-sale data and sophisticated data modeling.

- Strong computer proficiency and specifically experience and high proficiency with sophisticated analytical tools/ systems including Tableau or PowerBI.

- Strong understanding of Canadian and American Retail Channels.

- Strong oral and written communication skills with the ability to influence clients and internal business Partners with data-driven insights.

- Experience presenting to Retailers and Senior Leadership teams.

- Ability to work independently and as a member of a team in a very fast paced environment.

- Strong business/political ability to work diplomatically with clients & internal stakeholders.

- Demonstrated effectiveness in working in ambiguous and challenging situations.

Preferred Qualifications, but not required

- Experience in the Alcoholic Beverage Industry

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