Spicers Full-Time Customer Support Expert
3 days ago
Ottawa, ON, Canada
Spicers-Canada
Full-time
€38,000 - €48,000 Contract
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Become a Customer Support Expert at Spicers, working full-time from Kitchener, Ottawa, or Vaughan. Your primary role will be to facilitate orders and maintain customer satisfaction.
In this position with Spicers, you will directly report to the Customer Service Manager and handle diverse responsibilities including order processing and customer care. With a strong emphasis on team collaboration, you'll guide customers through their purchasing journey and ensure feedback is handled with care, contributing to seamless operations.
Key Responsibilities
• Process orders through various channels efficiently
• Input data accurately to ensure prompt invoicing
• Advise customers on products and purchasing efficiency
• Coordinate deliveries and escalate issues as needed
• Maintain awareness of inventory and product lines
Requirements:
• At least two years in sales/customer service roles
• Strong verbal and written communication skills
• Organized, detail-oriented, and self-motivated
• Proficient in Microsoft Office Suite
• Post-secondary education or equivalent experience Utilize your expertise in customer service at Spicers, where your contributions will enhance customer satisfaction and operational success.
Key Responsibilities
• Process orders through various channels efficiently
• Input data accurately to ensure prompt invoicing
• Advise customers on products and purchasing efficiency
• Coordinate deliveries and escalate issues as needed
• Maintain awareness of inventory and product lines
Requirements:
• At least two years in sales/customer service roles
• Strong verbal and written communication skills
• Organized, detail-oriented, and self-motivated
• Proficient in Microsoft Office Suite
• Post-secondary education or equivalent experience Utilize your expertise in customer service at Spicers, where your contributions will enhance customer satisfaction and operational success.