Bilingual End of Term Recovery Specialist

2 weeks ago

Mississauga, Ontario, Canada Daimler Trucks North America LLC Full time
Job Description - Bilingual End of Term Recovery Specialist (MER0003KRJ)

Bilingual End of Term Recovery Specialist

Reports To: Team Leader, End of Term

Location: Mississauga, ON
Job Type: Full time, Salaried
Band: 89

Position Summary:

As a Bilingual End of Term Recovery Specialist, the agent is responsible for contacting customers with an outstanding Lease Return invoice, for collection and resolution in a timely manner. The candidate will be required to demonstrate the ability to communicate with customers and dealers in a professional manner, balancing the requirement to collect with the ability to drive a positive customer experience. The candidate may be required to investigate gaps in internal and external processes by working with MBC Remarketing, MBFS Pre-Term Remarketing and Third Party inspection vendors. The successful candidate will demonstrate the ability to build good business relationships, and determine gaps in processes that may be investigated for overall Lease Return improvements.

Key Responsibilities:

1. Establish contact with clients in a timely manner to arrange payment on lease end balances. Follow-up on accounts to ensure payment agreements are fulfilled. Gather facts and mediate disputes between customer and dealerships to find a mutually beneficial solution while maintaining brand loyalty.
2. May provide occasional support with Remarketing and Collections activities.
3. Respond to customer inquiries and provide proper documentation as requested. Complete accounts payable requests on legal fees. Accurately resolve outstanding work basket requests.
4. Effectively contribute to a team culture, by effectively collaborating with peers, Leader and Management team to suggest proactive enhancements that will enhance customer loyalty within a reasonable impact to residual risk, legal obligations and new sales.
5. Use communication, analytical and negotiation skills to troubleshoot and escalate mutually beneficial resolutions for high-risk accounts. For example, TKU, high balance and Credit Risk accounts in a timely manner.

Qualifications

Education and Experience:

1. Bachelor's degree with focus in Business Administration, Computer/Information Science; Economics; or Finance is preferred.
2. 2 years of experience working in Remarketing is preferred.

Technical Skills:

1. Ability to collect data and establish facts and identify trends and variances.
2. Ability to integrate information from a variety of sources with varied levels of complexity.
3. Excellent verbal and written communication.
4. Proficient in MS Office, including MS Excel and MS Word.
5. Ability to problem solve and analyze data.
6. Demonstrates organizational and time management skills.
7. Bilingual French required.

Professional & Performance Skills:

1. Problem Solving
2. Priority Setting
3. Building Relationships

Corporate Culture:

We offer a customer and employee-focused culture in a fast paced, competitive, and collaborative environment.

Commitment to Equity:

Mercedes-Benz Financial Services is committed to fostering an inclusive, equitable, and accessible environment where all employees and customers feel valued, respected, and supported.

If you require accommodation because of a disability, we will work with you to meet your needs. Applicants need to make their needs known in advance. Accommodations for applicants may be coordinated through the Human Resources Department via email hr_canada@mercedes-benz.com.

Mercedes-Benz Financial Services Canada Corporation is an Employer committed to the principles of equity in employment. We thank all applicants; however only those selected for an interview will be contacted.

#J-18808-Ljbffr

  • Bilingual End of Term Recovery Specialist

    2 weeks ago

    Mississauga, Ontario, Canada Daimler Trucks North America LLC Full time

    Bilingual End of Term Recovery SpecialistReports To: Team Leader, End of TermLocation: Mississauga, ONJob Type: Full time, SalariedBand: 89Position Summary:As a Bilingual End of Term Recovery Specialist, the agent is responsible for contacting customers with an outstanding Lease Return invoice, for collection and resolution in a timely manner. The candidate...

  • Bilingual Compliance Specialist

    4 weeks ago

    Mississauga, Ontario, Canada Bilingual Source Full time

    Bilingual Compliance Specialist - French/English Mississauga, ON | $60,000 per year | Hybrid or In-Office Position Overview: A leading organization is seeking a detail-oriented Bilingual Compliance Specialist to join their team. In this role, you will handle inquiries, conduct investigations, and ensure regulatory compliance while supporting internal...

  • Bilingual Human Resources Specialist

    4 weeks ago

    Mississauga, Ontario, Canada Bilingual Source Full time

    Bilingual Human Resources SpecialistWe are seeking a Bilingual Human Resources Specialist to join our dynamic team in Mississauga.About the RoleCareer Advancement: Elevate your HR expertise with hands-on experience in employee relations, recruitment, and HR systems.Professional Development: Access ongoing training, certifications, and skill-building...

  • Senior Bilingual Order Fulfillment

    2 weeks ago

    Mississauga, Ontario, Canada Beyond Bilingual Full time

    Senior Bilingual Order Fulfillment1 YEAR CONTRACT- good chance of going perm Location: Mississauga, ON-HYBRIDHours: 7:30am -6:00pm – must be able to cover shifts during this time. - MUST BE ABLE TO WORK BETWEEN - 7:30am - 6pmShifts are: 7:30am-4pm, 830am – 5pm or 9am-6pm.Salary: Up to $80K Company:Our client is a well-established company in the food...

  • Bilingual Recruitment Specialist

    3 weeks ago

    Mississauga, Ontario, Canada Acara Solutions, An Aleron Company Full time

    Bilingual Recruitment SpecialistLocation: Mississauga, ONCompany: Acara SolutionsAbout UsAcara Solutions is a dynamic and growing organization committed to sourcing top talent across various industries. Our welcoming, diverse, and energetic work environment fosters both individual and team growth. We are seeking a Bilingual (French/English) Recruitment...

  • Bilingual Recruitment Specialist

    3 weeks ago

    Mississauga, Ontario, Canada Acara Solutions, An Aleron Company Full time

    Bilingual Recruitment SpecialistLocation: Mississauga, ONCompany: Acara SolutionsAbout UsAcara Solutions is a dynamic and growing organization committed to sourcing top talent across various industries. Our welcoming, diverse, and energetic work environment fosters both individual and team growth. We are seeking a Bilingual (French/English) Recruitment...

  • Bilingual Recruitment Specialist

    4 weeks ago

    Mississauga, Ontario, Canada Acara Solutions, An Aleron Company Full time

    Bilingual Recruitment SpecialistLocation: Mississauga, OntarioCompany: Acara SolutionsAbout UsAcara Solutions is a dynamic and growing organization committed to sourcing top talent across various industries. Our welcoming, diverse, and energetic work environment fosters both individual and team growth. We are seeking a Bilingual (French/English) Recruitment...

  • Bilingual Recruitment Specialist

    4 weeks ago

    Mississauga, Ontario, Canada Acara Solutions, An Aleron Company Full time

    Bilingual Recruitment Specialist Location: Mississauga, ON Company: Acara Solutions About Us Acara Solutions is a dynamic and growing organization committed to sourcing top talent across various industries. Our welcoming, diverse, and energetic work environment fosters both individual and team growth. We are seeking a Bilingual (French/English)...

  • Bilingual Recruitment Specialist

    4 weeks ago

    Mississauga, Ontario, Canada Acara Solutions, An Aleron Company Full time

    Bilingual Recruitment Specialist Location: Mississauga, ON Company: Acara Solutions About Us Acara Solutions is a dynamic and growing organization committed to sourcing top talent across various industries. Our welcoming, diverse, and energetic work environment fosters both individual and team growth. We are seeking a Bilingual (French/English)...

  • Bilingual Recruitment Specialist

    4 weeks ago

    Mississauga, Ontario, Canada Acara Solutions, An Aleron Company Full time

    Bilingual Recruitment Specialist Location: Mississauga, ON Company: Acara Solutions About Us Acara Solutions is a dynamic and growing organization committed to sourcing top talent across various industries. Our welcoming, diverse, and energetic work environment fosters both individual and team growth. We are seeking a Bilingual (French/English)...

  • Bilingual Payroll Specialist

    4 weeks ago

    Mississauga, Ontario, Canada Flynn Group of Companies Full time

    At Flynn, it's not just a job, it's a careerWhat We Offer- A great health benefits and RRSP matching program- Company perks and discounts- A subsidized in-house cafeteria and gym- Complimentary tea and coffee- Free on-site parking- A beautiful office space with lots of natural lightDay in the Life:- Ensure compliance with Federal & Provincial Payroll...

  • Bilingual Patient Services Specialist

    4 weeks ago

    Mississauga, Ontario, Canada McKesson's Corporate Full time

    Bilingual Patient Services SpecialistApply remote type Hybrid locations CAN, ON, Mississauga CAN, QC, Montreal time type Full time posted on Posted 2 Days Ago job requisition id JR0123835McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make...

  • Bilingual Insurance Specialist

    4 days ago

    Mississauga, Ontario, Canada Echelon 56 Full time

    Job DescriptionWe are seeking a highly skilled Bilingual Insurance Specialist to join our team at Echelon 56. As a key member of our customer service team, you will be responsible for providing prompt, accurate, and friendly support to our brokers and insureds.You will respond to general billing inquiries, process credit card payments, manage a large number...

  • Java Back-end Specialist

    3 days ago

    Mississauga, Ontario, Canada HCLTech Full time

    About the Role:  As a Java Back-end Specialist, you'll be responsible for designing, developing, and maintaining high-quality back-end systems that meet our clients' needs. You'll work closely with our cross-functional teams to analyze business requirements and translate them into technical solutions.  Key Responsibilities:Develop and maintain...

  • Bilingual Pharmacovigilance Specialist

    1 week ago

    Mississauga, Ontario, Canada McKesson Full time

    McKesson, l'une des 10 premières entreprises du classement Fortune Global 500, touche à pratiquement tous les aspects des soins de santé et s'emploie à faire une réelle différence. Nous sommes reconnus pour notre capacité à offrir un savoir, des produits et des services qui rendent les soins de qualité plus accessibles et plus abordables. Chez nous,...

  • Bilingual Recruitment Professional

    4 weeks ago

    Mississauga, Ontario, Canada Acara Solutions, An Aleron Company Full time

    Company OverviewAt Acara Solutions, we are dedicated to providing top-notch recruitment services to our clients. We believe in fostering a culture of collaboration, innovation, and continuous learning.We are currently seeking a Bilingual (French/English) Recruitment Specialist to join our team and contribute to our mission of delivering exceptional...

  • Bilingual Operations Specialist

    4 weeks ago

    Mississauga, Ontario, Canada Applied Medical Full time

    Job Title: Bilingual Operations SpecialistA challenging and rewarding role has become available at Applied Medical Canada, a new generation medical device company with a proven business model and commitment to innovation fueled by rapid business growth and expansion.We have been developing and manufacturing advanced surgical technologies for over 35 years...

  • Bilingual Business Development Specialist

    2 days ago

    Mississauga, Ontario, Canada Philips International Full time

    **Overview**We are Philips International, a leading company in the healthcare industry. We are seeking a highly skilled Bilingual Business Development Specialist to join our team.The successful candidate will be responsible for developing and maintaining our proposal strategy to secure commercial offers on time, within budget, and with all necessary reviews...

  • Bilingual Employee Relations Specialist

    5 days ago

    Mississauga, Ontario, Canada goeasy Ltd Full time

    Join one of Canada's fastest-growing companies and be part of something extraordinary – welcome to goeasy At goeasy, our people and culture are at the heart of everything we do, and we're proud to be recognized for it. We've earned prestigious accolades such as Waterstone Canada's Most Admired Corporate Cultures, Canada's Top Growing Companies, and the...

  • End-to-End Program Management Professional

    2 days ago

    Mississauga, Ontario, Canada Dexian Full time

    About Dexian:Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide.We are committed to connecting talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals.Job Description:The Senior Governance Specialist will be responsible...