Insurance Branch Manager
5 days ago
Company Overview Schill Insurance Brokers, founded in 1972, has grown from a one-person office to a thriving company with 10 locations in BC. Our mission is to protect and connect with the communities we serve, driven by our core values of being Hungry, Humble, Smart, and Safe. As a Retail Branch Manager at Schill Insurance, you lead a dynamic front-line team delivering both Personal Lines and Autoplan service. You set the tone for a high-performing, people-first branch, balancing daily operations with a strong focus on retention, team growth, and client experience. Your leadership drives consistency, accountability, and care across every client interaction. While each day brings something new, your purpose stays the same: to keep the branch running smoothly, support your team in doing their best work, and ensure clients walk away confident, informed, and supported. Responsibilities Team Leadership & Culture Coach and support a blended team across Personal Lines and Autoplan. Foster a positive, inclusive, and accountable team environment. Set clear expectations for professionalism, teamwork, and follow-through. Lead onboarding and hiring conversations; provide regular coaching and feedback. Reinforce open communication and shared success. Client Experience Ensure 5-star client service standards are met across all transactions and channels. Monitor team renewal practices and follow-ups to drive retention and reduce rework. Support complex or escalated client situations with professionalism and clarity. Model service habits that balance care, efficiency, and compliance. Encourage a proactive mindset that anticipates client needs and follows through. Branch Operations & Compliance Oversee scheduling, workflow coordination, and daily rhythm. Ensure ICBC, insurer, and Schill procedures are consistently followed. Monitor basic team metrics such as renewals, follow-ups, and lead activity, to ensure performance and consistency. Monitor batching, documentation accuracy, and follow-up activity across the team. Partner with IT and Operations as needed to maintain branch systems and tools. Address gaps in execution with timely coaching and support. Manage a small book of personal lines business and back up auto Cross-Functional Collaboration Act as the communication bridge between the branch and other Schill teams. Share relevant insights with senior leaders to support broader branch alignment and service quality. Partner with People & Culture, Learning & Development, and other roles to identify gaps and team readiness. Participate in cross-branch and organizational conversations to align goals. Share feedback and suggestions that support continuous improvement. Success Factors How You Show Up Steady, people-first leader who creates clarity and confidence Proactive and calm in the face of change or client pressure Committed to growing others and building strong, collaborative teams Organized, reliable, and driven to deliver meaningful results What You Know Level 2 general insurance license required: CAIB or CIP an asset Experience leading teams in an insurance or client-facing environment Working knowledge of Personal Lines and ICBC workflows and standards Proficient with Epic, Autolink, Policy Center, and insurer platforms As part of our hiring process, successful candidates must conduct and pass background checks, including a criminal record and credit check.
-
Insurance Branch Manager
4 days ago
New Canada Schill Insurance Brokers Ltd. Full timeCompany Overview Schill Insurance Brokers, founded in 1972, has grown from a one-person office to a thriving company with 10 locations in BC. Our mission is to protect and connect with the communities we serve, driven by our core values of being Hungry, Humble, Smart, and Safe. As a Retail Branch Manager at Schill Insurance, you lead a dynamic front-line...
-
Insurance Branch Manager
5 days ago
Canada Schill Insurance Brokers Ltd. Full timeCompany Overview Schill Insurance Brokers, founded in 1972, has grown from a one-person office to a thriving company with 10 locations in BC. Our mission is to protect and connect with the communities we serve, driven by our core values of being Hungry, Humble, Smart, and Safe. As a Retail Branch Manager at Schill Insurance, you lead a dynamic front-line...
-
Insurance Branch Manager
4 days ago
Canada Schill Insurance Brokers Ltd. Full timeCompany Overview Schill Insurance Brokers, founded in 1972, has grown from a one-person office to a thriving company with 10 locations in BC. Our mission is to protect and connect with the communities we serve, driven by our core values of being Hungry, Humble, Smart, and Safe. As a Retail Branch Manager at Schill Insurance, you lead a dynamic front-line...
-
Insurance Branch Manager
4 days ago
Canada Schill Insurance Brokers Ltd. Full timeCompany Overview Schill Insurance Brokers, founded in 1972, has grown from a one-person office to a thriving company with 10 locations in BC. Our mission is to protect and connect with the communities we serve, driven by our core values of being Hungry, Humble, Smart, and Safe. As a Retail Branch Manager at Schill Insurance, you lead a dynamic front-line...
-
Insurance Branch Manager
3 days ago
Canada Schill Insurance Brokers Ltd. Full timeCompany Overview Schill Insurance Brokers, founded in 1972, has grown from a one-person office to a thriving company with 10 locations in BC. Our mission is to protect and connect with the communities we serve, driven by our core values of being Hungry, Humble, Smart, and Safe. As a Retail Branch Manager at Schill Insurance, you lead a dynamic front-line...
-
Insurance Branch Manager
3 days ago
Canada Schill Insurance Brokers Ltd. Full timeSchill Insurance Brokers, founded in 1972, has grown from a one-person office to a thriving company with 10 locations in BC. Our mission is to protect and connect with the communities we serve, driven by our core values of being Hungry, Humble, Smart, and Safe. As a Retail Branch Manager at Schill Insurance, you lead a dynamic front-line team delivering...
-
Branch Manager
2 weeks ago
New Westminster, Canada Westland Insurance Ltd. Full timeWe’re searching for a Branch Manager. Are you searching for new possibilities? Westland Insurance Group Ltd. has an exciting opportunity for a Branch Manager at our Royal City Centre office in New Westminster, BC. Are you looking for growth in your career, building a team, developing and mentoring staff? If so, we want to hear from you. We are looking for...
-
Insurance Professional
6 days ago
New Canada, NS Specialty Life Insurance Full timeLicensed Life Insurance Advisor Join Our Growing Team – Work from the Comfort of Your Home as a Licensed Life Insurance Advisor with Specialty Life Insurance. Are you seeking a work-from-home Life Insurance role with a competitive base salary, enticing bonuses, and a proven process that effortlessly connects you with pre qualified interested clients?...
-
Life Insurance Agent
6 days ago
New Canada, NS Specialty Life Insurance Full timeHiring: Licensed Life Insurance Advisor Join Our Growing Team – Work from the Comfort of Your Home as a Licensed Life Insurance Advisor with Specialty Life Insurance. Are you seeking a work-from-home Life Insurance role with a competitive base salary, enticing bonuses, and a proven process that effortlessly connects you with pre qualified interested...
-
Branch Manager
1 week ago
Salmon River, NS, Canada Electro-Federation Canada Full timeEddy Group Limited is a maritime-based wholesale distributor and proud member of "Canada's Best Managed Companies". Eddy Group Limited has been a trusted partner in the construction industry for over a century. As a family business now in its fifth generation, we are all about providing top-notch products, personalized solutions, and great service to our...
