Sr. Salesforce Administrator

4 weeks ago

Oakville, Canada Eunasolutions Full time

The Opportunity

The Sr. Salesforce Administrator is a key member of our Revenue Operations function responsible for the management and administration of the company’s CRM (Salesforce). Partnering with internal stakeholders, this role will ensure the adoption and utilization of go-to-market systems (including Salesforce) across the business. The Salesforce Administrator, reporting to the VP, Revenue Operations, has a strong understanding of the Salesforce ecosystem and a desire to be challenged with continuous learning. This role will have the opportunity to collaborate with stakeholders from across various functions including go-to-market (Sales, Marketing, Customer Success) and Finance teams.

*This position will be hybrid with 3 days/week in our Atlanta, GA or Oakville, ON office.

Duties and Responsibilities

Salesforce (CRM) Administration

1. Own the Salesforce ecosystem including system configuration, maintenance and upgrades.
2. Collaborate with go-to-market teams to maintain, support, and enhance system integrations.
3. Mapping existing processes, identifying opportunities for automation, and removing friction for the revenue teams to create one centralized source of truth.
4. Handle all basic administrative functions including user account maintenance, profile and permission management, reports and dashboards, workflows, approval processes, and other routine tasks.
5. Primary point of contact for all user inquiries owning and managing the support ticketing system and resolving issues in a timely manner.
6. Work independently with business leads to define, document, and develop solutions.
7. Support operational, administrative, and change management activities.

Enablement

1. Onboard, train and coach new users and grow the Salesforce skill set across the organization.
2. Develop documentation and knowledge base for user reference to promote best practices in Salesforce usage.
3. Design, document, build and test Salesforce functionality as required and communicate new features to users.
4. Eliminate manual processes, repetitive tasks.
5. Understand business processes, optimize our systems and tools to enhance them.
6. Interface with key business stakeholders to align the CRM with our sales strategy and execution efforts.

Qualifications

1. 5 years of Salesforce experience, preferably in a SaaS B2B environment.
2. A minimum of 3 years experience as Salesforce Administrator.
3. Experience with sales and service clouds a must.
4. Salesforce Certification preferred.
5. Strong understanding of SFDC best practices.
6. Experience working with functional business leads to define suitable processes to support operational, administrative, and change management activities.
7. Effective written and verbal communicator with demonstrated ability to work effectively across all levels of the organization.
8. Demonstrated ability to assess the impact of new requirements in Salesforce.

Core Competencies

1. Problem-solving.
2. Project management.
3. Communication.
4. Results orientation.
5. Analytical.
6. Planning and organizing.
7. Teamwork.
8. Critical Thinking.
9. Decisiveness.
10. Conceptual thinking.

Key Performance Indicators

1. Reliability of Salesforce data outputs (Data Quality).
2. Implementation of new systems and process.
3. System and process adoption from internal users/stakeholders.

What It's Like to Work at Euna Solutions

At Euna Solutions, we carefully foster a work environment where employees have a safe space for creative and intellectual freedom, and the opportunity to work cross-functionally. We offer a dynamic environment with considerable opportunity for professional growth and advancement.

Here are some of the perks that Euna employees enjoy:

1. Competitive wages: We pay competitive wages and salaries, and we only expect an honest 40-hour week for it.
2. Wellness days: Euna Employees enjoy 2 extra days off in the summer to extend long weekends
3. Community Engagement Committee: Our committee looks for ways to give back to our local communities through time, gifts and skills.
4. Flexible time and remote work: We understand that what a workday looks like differs by employee and the role requirements.
5. Benefits: Ask us for a copy of our health and dental benefits
6. Culture committee: Celebrate every occasion with the culture team

About Euna Solutions

Euna Solutions is a leading provider of purpose-built, cloud-based solutions that power critical administrative functions and financial operations for the public sector. Euna Solutions offers trusted, easy-to-use solutions for procurement, payments, grant management, budgeting, and special education administration that are trusted to increase operational efficiency, transparency, collaboration, and compliance.

Please visit our website: https://eunasolutions.com/careers/ and check out our LinkedIn Pages https://www.linkedin.com/company/eunasolutions/

We believe in embracing new perspectives and optimizing impact. If you have relatable experience and relevant transferable skills but feel you may be missing a few of the requirements, we encourage you to apply

For any inquiries or requests regarding accessibility at Euna Solutions, please email recruiting@eunasolutions.com or call our office at 1.877.707.7755.

#J-18808-Ljbffr

  • Sr. Salesforce Administrator

    2 weeks ago

    Oakville, Ontario, Canada Eunasolutions Full time

    The OpportunityThe Sr. Salesforce Administrator is a key member of our Revenue Operations function responsible for the management and administration of the company's CRM (Salesforce). Partnering with internal stakeholders, this role will ensure the adoption and utilization of go-to-market systems (including Salesforce) across the business. The Salesforce...

  • Sr. Salesforce Administrator

    4 weeks ago

    Oakville, Canada Eunasolutions Full time

    The OpportunityThe Sr. Salesforce Administrator is a key member of our Revenue Operations function responsible for the management and administration of the company’s CRM (Salesforce). Partnering with internal stakeholders, this role will ensure the adoption and utilization of go-to-market systems (including Salesforce) across the business. The Salesforce...

  • Sr. Salesforce Administrator

    2 weeks ago

    Oakville, Ontario, Canada Eunasolutions Full time

    The OpportunityThe Senior Salesforce Administrator is a key member of our Revenue Operations function responsible for the management and administration of the company's CRM (Salesforce). Partnering with internal stakeholders, this role will ensure the adoption and utilization of go-to-market systems (including Salesforce) across the business. The Senior...

  • Sr. Salesforce Administrator

    4 days ago

    Oakville, Ontario, Canada Eunasolutions Full time

    The OpportunityWe are seeking a Senior Salesforce Administrator to join our Revenue Operations team, with added responsibilities supporting Salesforce architecture and solution design. This individual will play a critical role in the management, optimization, and scalability of our Salesforce ecosystem. Partnering closely with internal stakeholders, this...

  • Sr. Salesforce Administrator

    6 days ago

    Oakville, Canada Euna Solutions Full time

    The OpportunityWe are seeking a Senior Salesforce Administrator to join our Revenue Operations team, with added responsibilities supporting Salesforce architecture and solution design. This individual will play a critical role in the management, optimization, and scalability of our Salesforce ecosystem. Partnering closely with internal stakeholders, this...

  • Salesforce Administrator

    4 hours ago

    Oakville, Canada Encore Theme Full time

    Oakville, Canada - Appirio - 2870778 **Job Description**: **Title**: Salesforce Administrator (Remote/Travel) **About Us**: - Appirio, a Wipro Company helps customers improve Worker & Customer experiences with outcome-oriented consultants who bring the latest digital thinking and unmatched cloud experience. We create actionable strategies that deliver...

  • Salesforce Architect

    6 days ago

    Oakville, Ontario, Canada Euna Solutions Full time

    About the RoleWe are seeking a highly skilled Salesforce Architect to join our Revenue Operations team. As a key member of our team, you will be responsible for designing and implementing scalable Salesforce solutions that meet the evolving needs of our business.This is a unique opportunity to work with a talented group of professionals who share your...

  • Senior Salesforce Professional

    6 days ago

    Oakville, Ontario, Canada Euna Solutions Full time

    Job DescriptionWe are seeking an experienced Salesforce professional to join our Revenue Operations team. The ideal candidate will have a strong understanding of Salesforce and be able to design and implement scalable solutions.This role is responsible for providing expert-level support for Salesforce administration, configuration, and customization. You...

  • Salesforce Ecosystem Manager

    4 days ago

    Oakville, Ontario, Canada Eunasolutions Full time

    The OpportunityWe are seeking a Senior Salesforce Administrator to join our Revenue Operations team, with added responsibilities supporting Salesforce architecture and solution design. This individual will play a critical role in the management, optimization, and scalability of our Salesforce ecosystem.Partnering closely with internal stakeholders, this role...

  • Senior Salesforce Solutions Architect

    4 days ago

    Oakville, Ontario, Canada Eunasolutions Full time

    Eunasolutions is committed to providing a comfortable and accessible interview process for every candidate. We recognize that people have unique career journeys and if you're excited about this role and know you can bring something great to the team, then we want to hear from you.We offer a dynamic environment with considerable opportunity for professional...

  • Salesforce Developer Position

    2 days ago

    Oakville, Ontario, Canada AmerisourceBergen Full time

    Job Description:The role of a Salesforce Administrator and Developer is critical in supporting the company's mission to create healthier futures. As a key member of the team, you will be responsible for providing expertise within Salesforce.com, including but not limited to: Supporting and contributing to the upgrade, design and development of Salesforce...

  • Consultant - Sr&ed Technology & Innovation Grants

    4 weeks ago

    Oakville, Canada EVAMAX Group Full time

    If you’ve graduated from a university engineering or science-based program (i.e., Mechatronics, Computer Science, Computer Engineering, Mechanical or Electrical Engineering etc.) and have excellent verbal and written communication skills, this role is the right fit for you. **Responsibilities**: **Client Management**: - Provide clients with timely and...

  • Consultant - Sr&ed Technology & Innovation Grants

    4 weeks ago

    Oakville, Canada EVAMAX Group Full time

    If you’ve graduated from a university engineering or science-based program (i.e., Mechatronics, Computer Science, Computer Engineering, Mechanical or Electrical Engineering etc.) and have excellent verbal and written communication skills, this role is the right fit for you. - **Job** Responsibilities**: **Client Management**: - Provide clients with timely...

  • Consultant: Sr&ed Technology

    3 weeks ago

    Oakville, Canada EVAMAX Group Full time

    If you’ve graduated from a university engineering or science-based program (i.e., Mechatronics, Computer Science, Computer Engineering, Mechanical or Electrical Engineering etc.) and have excellent verbal and written communication skills, this role is the right fit for you. - **Responsibilities**: **Client Management**: - Provide clients with timely and...

  • Cloud Platform Administrator

    3 days ago

    Oakville, Ontario, Canada Eunasolutions Full time

    Innovate and grow with us at Eunasolutions. Our team is passionate about harnessing the power of technology to drive business success.We are seeking a motivated Salesforce Administrator to join our Revenue Operations team. As a key member of our team, you will contribute to the design, implementation, and management of our Salesforce ecosystem.You will...

  • Sr. Structural Engineer

    2 weeks ago

    Oakville, Canada TES The Employment Solution Full time

    Title: Sr. Structural Engineer Location: Oakville, ON Employment Type: Full-Time Our exclusive client, a leader in the Engineering industry, is seeking an experienced Senior Structural Engineer to join their innovative team. This role offers the ideal combination of in-office collaboration to foster teamwork and innovation, along with the flexibility of...

  • Sr. Structural Engineer

    2 weeks ago

    Oakville, Ontario, Canada TES The Employment Solution Full time

    Title: Sr. Structural Engineer Location: Oakville, ON Employment Type: Full-Time Our exclusive client, a leader in the Engineering industry, is seeking an experienced Senior Structural Engineer to join their innovative team. This role offers the ideal combination of in-office collaboration to foster teamwork and innovation, along with the flexibility...

  • Sr. Structural Engineer

    4 weeks ago

    Oakville, Canada TES The Employment Solution Full time

    Title: Sr. Structural Engineer Location: Oakville, ON Employment Type: Full-Time Our exclusive client, a leader in the Engineering industry, is seeking an experienced Senior Structural Engineer to join their innovative team. This role offers the ideal combination of in-office collaboration to foster teamwork and innovation, along with the flexibility of...

  • Sr. Structural Engineer

    4 weeks ago

    Oakville, Canada TES The Employment Solution Full time

    Title: Sr. Structural Engineer Location: Oakville, ON Employment Type: Full-Time Our exclusive client, a leader in the Engineering industry, is seeking an experienced Senior Structural Engineer to join their innovative team. This role offers the ideal combination of in-office collaboration to foster teamwork and innovation, along with the flexibility of...

  • Sr. Structural Engineer

    2 weeks ago

    Oakville, Canada TES The Employment Solution Full time

    Title: Sr. Structural EngineerLocation: Oakville, ONEmployment Type: Full-TimeOur exclusive client, a leader in the Engineering industry, is seeking an experienced Senior Structural Engineer to join their innovative team. This role offers the ideal combination of in-office collaboration to foster teamwork and innovation, along with the flexibility of remote...