Service Designer
2 weeks ago
SKILLS NEEDED:
- Bachelor's degree in Design (Service Design, Interaction Design) Human-Computer Interaction (HCI) Anthropology Psychology Business Administration Public Administration or a related field OR equivalent professional experience.
- Minimum 3 years of professional experience as a Service Designer focused on designing complex services.
- Demonstrated experience applying a range of service design methodologies and tools (e.g., user research techniques, persona development, journey mapping, service blueprinting, workshop facilitation, prototyping).
- Specific demonstrable experience designing or improving administrative or operational services within a university research institution or similarly complex organizational environment.
- Proven ability to understand and map complex systems and processes involving multiple stakeholders and touch-points.
- Excellent communication presentation and interpersonal skills with the ability to engage effectively with diverse audiences (from senior leadership to front-line staff and researchers).
- Strong analytical and problem-solving skills.
- Experience facilitating collaborative workshops and design sessions.
- Portfolio showcasing at least 8 services designed that do not involving an IT system demonstrating your process methodologies and impact.
SKILLS THAT ARE NICE-TO-HAVE:
- Direct experience designing services related to research administration (e.g., grant proposal development, pre-award/post-award support, ethics review processes, research finance, compliance, reporting).
- Master's degree in a relevant field.
- Experience working directly within a university Research Office or similar unit.
- Familiarity with the Canadian research funding or advancement landscape (e.g., Tri-Agency - CIHR, NSERC, SSHRC) and related policies/procedures.
- Experience with change management principles and practices.
- Experience designing digital and non-digital service touch-points.
- Familiarity with relevant university systems (e.g., grants management software, ethics portals, financial systems).
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Service Designer
2 weeks ago
Edmonton, Canada Government Entity Full timeSKILLS NEEDED:Bachelor's degree in Design (Service Design, Interaction Design) Human-Computer Interaction (HCI) Anthropology Psychology Business Administration Public Administration or a related field OR equivalent professional experience.Minimum 3 years of professional experience as a Service Designer focused on designing complex services.Demonstrated...
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Service Designer
2 weeks ago
Edmonton, Canada Government Entity Full timeSKILLS NEEDED:Bachelor's degree in Design (Service Design, Interaction Design) Human-Computer Interaction (HCI) Anthropology Psychology Business Administration Public Administration or a related field OR equivalent professional experience.Minimum 3 years of professional experience as a Service Designer focused on designing complex services.Demonstrated...
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Service Designer
2 weeks ago
edmonton, Canada Government Entity Full timeSKILLS NEEDED:Bachelor's degree in Design (Service Design, Interaction Design) Human-Computer Interaction (HCI) Anthropology Psychology Business Administration Public Administration or a related field OR equivalent professional experience.Minimum 3 years of professional experience as a Service Designer focused on designing complex services.Demonstrated...
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Service Designer
1 week ago
Edmonton, Canada Government Entity Full timeSKILLS NEEDED: Bachelor's degree in Design (Service Design, Interaction Design) Human-Computer Interaction (HCI) Anthropology Psychology Business Administration Public Administration or a related field OR equivalent professional experience. Minimum 3 years of professional experience as a Service Designer focused on designing complex services. Demonstrated...
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Service Designer
2 weeks ago
Edmonton, Canada Government Entity Full timeSKILLS NEEDED: Bachelor's degree in Design (Service Design, Interaction Design) Human-Computer Interaction (HCI) Anthropology Psychology Business Administration Public Administration or a related field OR equivalent professional experience. Minimum 3 years of professional experience as a Service Designer focused on designing complex services. Demonstrated...
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Service Designer
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Edmonton, Canada Pride Global Full timeOverview Global Senior Talent Acquisiton @ Pride Global Are you a skilled Service Designer passionate about human-centred design and digital transformation? We’re hiring multiple Service Designers to join innovative, cross-functional teams working on transformative digital projects that improve public services. Location: Primarily Remote (Canada-based)...
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Service Designer
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Edmonton, Canada Vantix Systems Inc. Full timeOur Client is seeking Service Designers to work on a product team using Agile Methodology, human-centered design, open-source languages and frameworks, and a cutting-edge enterprise containerization platform. The successful candidate will create a user-friendly and intuitive user experience based on service design principles. They take the lead in analyzing...
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Service Designer
1 week ago
Edmonton, AB, Canada Government Entity Full timeSKILLS NEEDED: Bachelor's degree in Design (Service Design, Interaction Design) Human-Computer Interaction (HCI) Anthropology Psychology Business Administration Public Administration or a related field OR equivalent professional experience. Minimum 3 years of professional experience as a Service Designer focused on designing complex services. Demonstrated...
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Service Designer
2 weeks ago
Edmonton, Ab, Canada Government Entity Full timeSKILLS NEEDED: Bachelor's degree in Design (Service Design, Interaction Design) Human-Computer Interaction (HCI) Anthropology Psychology Business Administration Public Administration or a related field OR equivalent professional experience. Minimum 3 years of professional experience as a Service Designer focused on designing complex services. Demonstrated...
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Service Designer
2 weeks ago
Edmonton, Ab, Canada Government Entity Full timeSKILLS NEEDED: Bachelor's degree in Design (Service Design, Interaction Design) Human-Computer Interaction (HCI) Anthropology Psychology Business Administration Public Administration or a related field OR equivalent professional experience. Minimum 3 years of professional experience as a Service Designer focused on designing complex services. Demonstrated...
