Service Designer
2 weeks ago
SKILLS NEEDED: Bachelor's degree in Design (Service Design, Interaction Design) Human-Computer Interaction (HCI) Anthropology Psychology Business Administration Public Administration or a related field OR equivalent professional experience. Minimum 3 years of professional experience as a Service Designer focused on designing complex services. Demonstrated experience applying a range of service design methodologies and tools (e.g., user research techniques, persona development, journey mapping, service blueprinting, workshop facilitation, prototyping). Specific demonstrable experience designing or improving administrative or operational services within a university research institution or similarly complex organizational environment. Proven ability to understand and map complex systems and processes involving multiple stakeholders and touch-points. Excellent communication presentation and interpersonal skills with the ability to engage effectively with diverse audiences (from senior leadership to front-line staff and researchers). Strong analytical and problem-solving skills. Experience facilitating collaborative workshops and design sessions. Portfolio showcasing at least 8 services designed that do not involving an IT system demonstrating your process methodologies and impact. SKILLS THAT ARE NICE-TO-HAVE: Direct experience designing services related to research administration (e.g., grant proposal development, pre-award/post-award support, ethics review processes, research finance, compliance, reporting). Master's degree in a relevant field. Experience working directly within a university Research Office or similar unit. Familiarity with the Canadian research funding or advancement landscape (e.g., Tri-Agency - CIHR, NSERC, SSHRC) and related policies/procedures. Experience with change management principles and practices. Experience designing digital and non-digital service touch-points. Familiarity with relevant university systems (e.g., grants management software, ethics portals, financial systems).
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Service Designer
2 weeks ago
Edmonton, Ab, Canada Government Entity Full timeSKILLS NEEDED: Bachelor's degree in Design (Service Design, Interaction Design) Human-Computer Interaction (HCI) Anthropology Psychology Business Administration Public Administration or a related field OR equivalent professional experience. Minimum 3 years of professional experience as a Service Designer focused on designing complex services. Demonstrated...
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Service Designer
2 weeks ago
Edmonton, AB, Canada Government Entity Full timeSKILLS NEEDED: Bachelor's degree in Design (Service Design, Interaction Design) Human-Computer Interaction (HCI) Anthropology Psychology Business Administration Public Administration or a related field OR equivalent professional experience. Minimum 3 years of professional experience as a Service Designer focused on designing complex services. Demonstrated...
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Service Designer
2 weeks ago
Edmonton, AB, Canada Government Entity Full timeSKILLS NEEDED: Bachelor's degree in Design (Service Design, Interaction Design) Human-Computer Interaction (HCI) Anthropology Psychology Business Administration Public Administration or a related field OR equivalent professional experience. Minimum 3 years of professional experience as a Service Designer focused on designing complex services. Demonstrated...
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Service Designer
2 weeks ago
Edmonton, AB, Canada Government Entity Full timeSKILLS NEEDED: Bachelor's degree in Design (Service Design, Interaction Design) Human-Computer Interaction (HCI) Anthropology Psychology Business Administration Public Administration or a related field OR equivalent professional experience. Minimum 3 years of professional experience as a Service Designer focused on designing complex services. Demonstrated...
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Service Designer
1 week ago
Edmonton, AB TH R, Canada Aeolus Freight Solutions Full time $72,000 per yearAbout the RoleAs a Service Designer, you will play a critical role in transforming complex administrative services by applying human-centered design principles. You will work closely with diverse stakeholders—including researchers, administrators, IT teams, and leadership—to redesign processes, improve user experiences, and co-create future-state service...
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Service Designer
2 weeks ago
Alberta (AB), Canada Government Entity Full timeSKILLS NEEDED:Bachelor's degree in Design (Service Design, Interaction Design) Human-Computer Interaction (HCI) Anthropology Psychology Business Administration Public Administration or a related field OR equivalent professional experience.Minimum 3 years of professional experience as a Service Designer focused on designing complex services.Demonstrated...
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Service Designer
2 weeks ago
Edmonton, Canada Government Entity Full timeSKILLS NEEDED:Bachelor's degree in Design (Service Design, Interaction Design) Human-Computer Interaction (HCI) Anthropology Psychology Business Administration Public Administration or a related field OR equivalent professional experience.Minimum 3 years of professional experience as a Service Designer focused on designing complex services.Demonstrated...
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Service Designer
2 weeks ago
Edmonton, Canada Government Entity Full timeSKILLS NEEDED:Bachelor's degree in Design (Service Design, Interaction Design) Human-Computer Interaction (HCI) Anthropology Psychology Business Administration Public Administration or a related field OR equivalent professional experience.Minimum 3 years of professional experience as a Service Designer focused on designing complex services.Demonstrated...
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Service Designer
2 weeks ago
edmonton, Canada Government Entity Full timeSKILLS NEEDED:Bachelor's degree in Design (Service Design, Interaction Design) Human-Computer Interaction (HCI) Anthropology Psychology Business Administration Public Administration or a related field OR equivalent professional experience.Minimum 3 years of professional experience as a Service Designer focused on designing complex services.Demonstrated...
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Service Designer
2 weeks ago
Edmonton, Canada Government Entity Full timeSKILLS NEEDED: - Bachelor's degree in Design (Service Design, Interaction Design) Human-Computer Interaction (HCI) Anthropology Psychology Business Administration Public Administration or a related field OR equivalent professional experience. - Minimum 3 years of professional experience as a Service Designer focused on designing complex services. -...
