Field Service Technician Level 3

2 weeks ago

Greater Toronto Area, Canada Foodmate, a Duravant Company Full time

** This position is for candidate's in the Toronto, Canada. **

Duravant’s Life Cycle Services division requires all Field Service Technicians to travel to customer sites to perform total equipment lifecycle management services. This includes installations, preventative maintenance, start-up/commissioning, troubleshoot issues, and provide upgrades/modernizations.

Duravant Field Service Technician:

- Conduct field service calls at customer sites to provide installation, commissioning, emergency repair, technical support, preventive maintenance, audits, retrofits and training services.
- Perform mechanical, electrical, troubleshooting for PLC programs and servo drive configuration.
- Achieve service delivery goals including response time, first time fix and customer satisfaction rates.
- Responsible for timely and accurate documentation of all service activities.
- Provide equipment reliability feedback to quality engineering and collaborate on improvements.
- Participate in cross-training and cross-functional teams with other Duravant operating companies.

Duravant Field Service Technician Competencies: If you hold any of these qualifications please apply.

- Degree of knowledge and experience of mechanical, hydraulic, electrical, and pneumatic components.
- Ability to interpret complex technical information involving mechanics and electronics, including schematics and mechanical engineering documentation.
- Knowledge of AB CompactLogix and various other PLCs knowledge/experience in operation, troubleshooting, and modifications.
- AB PanelView and various types of HMI programming and troubleshooting.
- Variable Frequency Drive (VFD) parameter configuration and programming.
- Depth-full understanding of Servo drive motor systems and configuration.

Duravant Field Service Technician Job Requirements:

- High School Diploma or equivalent required.
- Associate or bachelor’s degree in Mechatronics is desired.
- EE, EET, EECS or Industrial Electronics degree is a plus
- 1+ years of experience in the maintenance, installation and troubleshooting of large capital equipment required.
- Strong mechanical and electrical background required.
- Solid understanding troublshooting of PLCs is a plus.
- Must have a valid driver's license, valid passport, and a good driving record.
- Travel extensively, up to 85% this can be regionally, nationally, or internationally

Duravant Field Service Technician benefits:

- Overtime available
- Time and half on weekends
- Company truck
- Shared company-paid premium health benefits with buy-up options.
- Health Savings Account (HSA) options
- Company-paid telemedicine program.
- Company paid Long-term Disability Plan and Basic Life and AD&D.
- 401(k) employer matching plan.
- Company discount program for you and your family (e.g., concerts, sporting events, health and wellness, travel, gifts and more).
- Employee Assistance Program (EAP) that assists with guidance on childcare, financial planning, pet care and more.

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