Integration Consultant

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.Job Description:Location: HybridClient Data Solutions (CDSS) in Group & Wealth Operations supports Group Benefit clients with all their plan member data needs. We specialize in:Inbound automated feeds from our clients into Sun Life (e.g. demographic data loads, GB HRIS feeds, etc.)Outbound data files from Sun Life to our clients (e.g. payroll deduction files, etc.)The team is currently growing our scope of services, building new partnerships with internal teams, and increasing our client-facing capabilities. We are looking for new team members with a drive to further strengthen this industry-leading team.A major business objective is to change, optimize and improve the way we process and deliver data services to all lines of business. The evolution of Client Data Solutions (CDSS) is a fundamental shift in the way we view data as a valuable corporate asset. With that main objective in mind, the strategy is to build a service-oriented, center of excellence model, which focuses on client (internal and external) service, recognizing the importance of all stakeholders and a centralized data management strategy. Key drivers to this strategy are the resources and staffing model we put in place to execute and implement our plan. The focus is on resources who possess a combination of business knowledge and the ability to directly communicate and consult with our clients during new business implementations, client presentations and production support inquiries.What will you do?Meet with clients to review their data and system needsCreate Client specific data file feed solutions to help clients integrate with Sun Life systemsParticipate as part of the client’s Sun Life implementation team and work with internal partners across the business and ITBuild data file maps using IBM Sterling B2B Integrator Map Editor softwareProject Management: lead your data file implementation through all stages of the integration development lifecycle: requirements, solution design, development, testing, deployment, and monitoringIdentify gaps which exist between a client request and Sun Life's standardsOffer and influence alternative solutions that make sense from a business process and cost standpointAnticipate potential impacts to plan design, scope, process, timelines, and requirements which impact data solutionsIdentify risks through client meetings and conversations relating to the processes, requirements, or group system capabilitiesResolve issues through suggesting options or negotiating with the parties involved to get to a compromised solution that meets our clients needs and still allows for accuracy of solutions, while keeping costs in checkEngage in the continuous improvement of the team and processesInfluence the team direction through participation in strategic initiativesWhat do you need to succeed?Advanced Excel skills (pivot tables, VLOOKUP formulas) is requiredGood understanding of file formats (xml, .csv, .txt etc)Project Management knowledge of integration development lifecycle: requirements gathering, solution design, development, testing, deployment and monitoringClient focused mindset with superior customer service experienceSelf-motivated with a strong work ethic and high degree of integrityContinuous learner with problem-solving skills and the ability to adapt to changeDetailed, thorough and focused on quality while maintaining a high degree of accuracyTeam player, with high interest in building relationships and working in a cross-functional team environmentExcellent communication and presentation skills with ability to communicate with clients in both technical and non-technical termsCoordinate action plans and major decisions with the leadership team AssetsBilingualism, with verbal and written communication skills in English and French (outside of Quebec)University degree with at least 3 years of experience or an equivalent combination of education and experienceUnderstanding of Group Benefits, business processes and systems (OASIS)Translation mapping experience with IBM Sterling B2B Integrator Map EditorReasons why should you join us under the sunWe’re proud to be recognized as a company with a 2025 Most Trusted Executive team by Great Place to Work® CanadaAccess to short-term assignments or ‘Gigs’ across the organization, to help you develop new skills and connections.A collaborative and interactive team environmentCharitable giving through our You Give, We Give program lets you give back to your community - and in many cases, we’ll match your contributions.Care Days available for self-care or care of others (i.e., family or others you may support) and Sick Days to support your well-being.#LI-HybridThe Base Pay range is for the primary location for which the job is posted. It may vary depending on the work location of the successful candidate or other factors. In addition to Base Pay, eligible Sun Life employees participate in various incentive plans, payment under which is discretionary and subject to individual and company performance. Certain sales focused roles have sales incentive plans based on individual or group sales results. Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to thebrightside@sunlife.com.We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you Several work options are available and can be discussed throughout the selection process depending on the role requirements and individual needs.We may use artificial intelligence to support candidate sourcing, screening, interview scheduling. We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.Salary Range:58,000/58 000 - 93,000/93 000Job Category:Business Analysis - ProcessPosting End Date:12/02/2026