Food And Beverage Supervisor

4 weeks ago

Vancouver, Canada On Location Full time

Title: Beverage Supervisor

Role Summary:

We are searching for a talented, motivated and highly detailed Beverage Supervisor to join our team to help in the planning & execution of amazing experiences for the FIFA World Cup 26™ Premium Hospitality Programs.

As our Beverage Supervisor, you oversee day-to-day beverage operations across all spaces in venue, for both commercial and invited guests. You ensure consistent service standards, and supports effective communication between clients, catering staff, and venue leadership. The role is responsible for monitoring product usage and maintaining accurate daily KPI tracking in alignment with tournament and venue standards. You will support the Venue Operations & Catering teams in the day-to-day operation by performing certain tasks, whereby your role will include key responsibilities such as:

Key Responsibilities:

- Oversee in-venue execution of all beverage programs—alcoholic and non-alcoholic—ensuring products are served and presented according to established brand, operational, and compliance standards.
- Maintain daily oversight of beverage setup, service flow, product replenishment, and quality control across designated hospitality areas.
- Work closely with the Venue Catering Manager to monitor beverage-related timelines, delivery schedules, menu adjustments, product shortages, and operational needs.
- Participate in daily briefings and coordination meetings to maintain alignment, address service challenges, and support efficient problem-solving.
- Support staff by reinforcing beverage service standards, responsible service guidelines, menu knowledge, and proper product handling throughout the event.
- Assist with tracking daily beverage KPIs, including product movement, waste, consumption trends, and operational notes for reporting.

Experience/Qualifications Needed:

- 3–5 years of experience in the catering or hospitality industry, with a focus on beverage service and multi-unit operations.
- Bachelor’s degree in Restaurant Management, Hospitality Management, Food Service, or a related field; or an equivalent combination of education, training, and hands-on experience.
- Proficient in Microsoft Office Suite, Adobe Acrobat, Zoom, Docusign, and Smartsheet, with the ability to manage administrative and operational workflows efficiently.
- Exceptional organizational and process management skills, with a proven ability to follow structured procedures and maintain operational consistency.
- Maintains composure under pressure, consistently delivering high performance and sound decision-making in fast-paced, deadline-driven environments.
- Strong interpersonal, communication, and negotiation skills, with experience resolving conflicts and collaborating across diverse teams.
- Highly reliable with excellent time management, a strong work ethic, and a proactive, motivated approach to responsibilities.
- Flexibility and positive attitude to work long days, evenings, weekends and holidays when necessary
- Occasionally lift and/or move up to 20 lbs. with or without reasonable accommodation (modify based on country form of measurement)
- The ability to remain in a standing position for extended periods, except where sitting is permitted by law or reasonable accommodation is required.
- Conversational English as a minimum
- Legally able to work with no sponsorship assistance in Vancouver
- Ability to pass Accreditation process.

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