Sales Associate

7 days ago


Nanaimo, British Columbia, Canada Carter's Inc. Full time
Employee Type: Regular

If you are a CURRENT Carter's employee, you MUST apply through the Internal Career Link within the My Career & Performance app in Workday. Do not apply using the below external application.

Summary:

A Sales Associate is a Carter's|OshKosh B'Gosh brand ambassador, contributing to the store's success through their excellent customer service skills, including strong product knowledge and an outwardly-friendly demeanor.

As a Sales Associate, your main responsibilities will include:

- Building and maintaining long-term relationships with our customers by providing an exceptional shopping experience which includes greeting customers, offering assistance, directing customers to merchandise, product suggestion, providing product information and offering positive opinions.
- Working together with all sales associates and the management team to meet and exceed store sales objectives and operational standards.
- Processing customer sale transactions and accurately following cash handling procedures.
- Assisting with merchandising, marketing and maintaining visual standards.
- Securing company assets by following all loss prevention policies and procedures.
- Developing your retail skills by completing company training as required.
- Receiving and processing company product accurately and efficiently while upholding the organization of the backroom.
- Completing daily, weekly and monthly store housekeeping duties as required.
- Participating in creating an environment that is positive and outwardly-friendly for all employees.
- Complying with all company and store policies and procedures.
- Contributing to store success by accomplishing related results as needed.

Experience and Skills

- Retail experience is an asset.
- High energy and enthusiastic team player.
- Effective communication and people skills.
- Working knowledge of computers.

Physical demands

- Ability to lift up to 25 lbs.
- Ability to move and replace fixtures, shelves and hardware throughout the store.
- Ability to use ladders on a frequent basis.
- Capacity to stand for long periods.

Availability Requirements

- Regular work frequency is required to remain an active employee.
- Availability changes must be approved by the Store Manager and will be reviewed based on business needs.
- Availability to meet the needs of the business that may include days, nights, weekends and holidays as scheduled.
- Must be able to work 2-8 hour shifts (applicable provincial laws apply).
- Minimum number of hours is not guaranteed.

NOTE: This job description is not intended to be all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description.

Carter's | OshKosh is an equal opportunity employer and encourages all interested and qualified candidates to apply. Should you require any type of accommodation, please do not hesitate to contact us.

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