customer service representative

3 weeks ago


Markham, Canada Elite Alliance Services Inc. Full time

Overview

Languages

Bilingual

Education

-
College/CEGEP

Experience

Experience an asset

On site

Work must be completed at the physical location. There is no option to work remotely.

Responsibilities

Tasks

-
Address customers' complaints or concerns

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Answer inquiries and provide information to customers

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Arrange for billing for services

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Arrange for refunds and credits

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Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.

-
Consult with clients after sale to provide ongoing support

Experience and specialization

Area of work experience

-
Marketing

Additional information

Work conditions and physical capabilities

-
Attention to detail

-
Fast-paced environment

Personal suitability

-
Client focus

-
Excellent oral communication

-
Flexibility

-
Ability to multitask

-
Quick learner



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