Senior Manager, Payroll

2 weeks ago

Vancouver, Canada Robert Half Full time

Our client is looking for a highly skilled Senior Manager, Payroll to oversee and optimize payroll operations within their organization. Based in Vancouver, British Columbia, this role requires a dynamic leader with expertise in payroll systems, compliance, and employee benefits administration. You will play a critical role in ensuring payroll accuracy, streamlining processes, and supporting the broader HR and financial functions. The role would require relocation should you not be located in the lower mainland.

Responsibilities:

- Lead all aspects of payroll operations for a complex, high-volume environment spanning unionized and non-union employee groups
- Ensure accurate and timely processing of semi-monthly payroll, T4 and T4A slips, in compliance with legislative and collective agreement requirements
- Maintain rigorous internal controls and risk management frameworks to safeguard payroll accuracy and confidentiality
- Provide strategic guidance and escalation support for payroll-related labour relations matters, including grievances and bargaining
- Collaborate cross-functionally with Finance, HR, IT, and the Integrated Services Center to align payroll strategy with enterprise objectives
- Oversee Workday configuration, payroll system integrations, and automation initiatives, including Robotic Process Automation (RPA)
- Coach, mentor, and lead a payroll team of 30, including team leads focused on operations, maternity leave, tuition waivers, and contributions
- Serve as the institutional subject matter expert on Canadian payroll compliance, tax filings, benefit entitlements, and CRA regulations
- Represent the company in audits, external stakeholder meetings, and strategic community initiatives
- Drive continuous improvement through data analytics, performance metrics, and cross-functional engagement
- Design and maintain payroll SLAs and KPIs to ensure alignment with service excellence goals
- Lead communication and training initiatives for payroll across the company, including onboarding orientations and ServiceNow query triage
- Serve as backup to the Director of Payroll during absences and support succession planning

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