Digital Experience Creative Director

# Digital Experience Creative DirectorPermanent Position /MontréalShare## What we're looking forTink is seeking a Director to lead the Creative teamâsomeone who blends strategic vision, a strong sense of innovation, and inspiring leadership to champion creativity, quality, and excellence across the team.You know how to combine creativity, business acumen, and rigor in execution. Your holistic understanding of design, UX/UI, art direction, and content production enables you to imagine and craft high-impact digital experiences.Known for your inspiring leadership, you excel at mobilizing talent, fostering trust, and encouraging collaboration. You know how to grow your team, spark creativity, and maintain the highest standards of quality and client satisfaction.Your strategic thinking allows you to turn bold ideas into concrete solutions, skillfully balancing creativity, performance, and operational realities.By joining Tink, you'll play a key role at the heart of an agency where creativity meets strategy and innovation serves digital performance. You'll have the opportunity to influence art direction, user experience, and content production for major brands, in an environment that values balance, collaboration, and intellectual curiosity.If you're looking for a place where your expertise will be heard, where your leadership will have real impact, and where you can keep learning while helping others grow, this role is waiting for you at Tink.## Job Tasks and Responsibilities**Practice management (30%)*** Promote innovation and creativity to maximize the digital profitability of projects.* Contribute to business development through client presentations, pitches, and review of statements of work and estimates.* Guide and steer the skill development of UX designers, web designers, art directors, and content producers.* Be accountable for the evolution and consistency of UI, UX, web design, art direction, and content practices across the organization.* Stay on top of market trends, tools, and best practices.**Management and leadership (30%)*** Optimize the delivery cycle for activities under your leadership to provide a client experience that meets the highest quality standards.* Champion client satisfaction daily and make it a shared team priority.* Oversee HR management for the team: recruitment, coaching, performance evaluation, and development plans.* Manage assignments and capacity forecasting for team members.* Take part in strategic planning and leadership meetings.* Oversee the quality of deliverables and ensure consistency across creative pillars.* Lead the delivery of internal, organization-shaping initiatives.**Strategic advisor (40%)*** Act as a subject-matter expert on major mandates or clients.* Guide teams to find the right balance between creativity, performance, and business realities.* Work closely with other leadership groups (consulting, strategy, technology, performance) to ensure an integrated, coherent approach.* Contribute to the development and implementation of Tink's overarching creative vision.## Required Qualifications and Characteristics* 8+ years of experience in roles related to art direction, UX/UI design, or digital creation, including at least 5 years managing multidisciplinary teamsâideally in an agency or complex digital environment.* Strong understanding of user-centered design processes, agile methodologies, and best practices in digital experience.* Mobilizing, inspiring leadership that encourages creativity, collaboration, and the full development of your team's potential.* Excellent communication and coaching skills with internal teams as well as clients and partners.* Ability to combine strategic vision with rigor, turning creative ideas into concrete, high-performing solutions aligned with business objectives.* Strong intellectual curiosity; you stay on top of trends and foster innovation in your approaches.* Results- and client-satisfaction oriented, while maintaining a high standard of quality in every deliverable.* Noted for team spirit, empathy, and adaptabilityâessential for thriving in a collaborative, ever-evolving environment.* Excellent command of French, spoken and written, plus good proficiency in English to communicate with some of our English-speaking clients.## What we offer* Competitive salary.* 37.5-hour workweek with a flexible schedule.* Hybrid work mode (2 days per week at the office).* Summer schedule.* Paid vacation and sick leave.* Group insurance.* Contribution to a collective RRSP.* Access to a free gym.* Telemedicine and employee assistance program.* Renowned clients and large-scale projects.* Various and modern technologies.* Career advancement opportunities.* Reimbursement of training and development activities.* Events and social activities.* Experienced colleagues and diverse fields of expertise.
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