enquiries clerk

2 weeks ago

Moncton, Canada Co-operators - Troy Soontiens & Associates Inc Full time

Overview

Languages

English

Education

-
Secondary (high) school graduation certificate

- or equivalent experience

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

-
Insurance company

Responsibilities

Tasks

-
Advise clients on advertising or sales promotion strategies

-
Answer written and oral inquiries

-
Assist in the preparation of brochures, reports, newsletters and other material

-
Co-ordinate special publicity events and promotions

-
Gather, research and prepare communications material

-
Prepare and/or deliver educational, publicity and information programs, materials and sessions

-
Address customers' complaints or concerns

-
Answer inquiries and provide information to customers

-
Arrange for billing for services

-
Explain the type and cost of services offered

-
Maintain records and statistics

-
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.

-
Perform general office duties

-
Explain procedures, risks and benefits to clients

-
Answer clients' inquiries and provide information

Benefits

Health benefits

-
Health care plan

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