Sr. Client Advocate

4 weeks ago

Toronto, Ontario, Canada Willis Towers Watson Full time

The Role

The Senior Client Advocate is responsible for providing strategic relationship management, placement casualty lines, and consultative services to our clients. The Senior Client Advocate is responsible for marshaling Willis Towers Watson resources to provide coordinated service and placement activities that meet the client's insurance and risk management needs. Responsible for ensuring relevant regulatory and technical standards are met. Leverages advanced skill set with knowledge to design and consult with clients on insurance coverage and services; uses understanding of clients' needs to expand business opportunities and further solidify client relationships. Ability to focus on delivering exceptional customer service while working in a fast-paced environment with minimal supervision.

Duties include but are not limited to:

- Retain existing book of business; develop and strengthen client relationships.
- Identify, engage, and integrate delivery of all WTW internal resources to deliver on the client experience.
- Provide strategic planning and consulting advice to clients; monitor insurance and risk management needs in collaboration with WTW resource, practice, and industry groups.
- Recommend appropriate solutions throughout the policy life cycle (including acquisition due diligence).
- Design, prepare, negotiate, and deliver fee/compensation agreements to clients.
- Design and deliver full client presentations/proposals, client advocacy reports, client service plans, and schedules.

Qualifications

- Targeted 8-10+ years of commercial Property & Casualty insurance experience in a client-facing role with industry knowledge in Construction and Real Estate.
- 8-10 years of Broking experience in all lines of business.
- Knowledge of commercial insurance renewal end-to-end process steps and owners.
- Experience with management and technical oversight of Large MBR programs and complex property schedules is required.
- Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation.
- Able to leverage internal and external relationships to bring WTW resources and assets tailored to client needs; ability to drive conflict resolution.
- Able to interpret, analyze and present models.
- Negotiation Skills: able to develop innovative and creative solutions to do complex deals, drive consensus across internal and external stakeholders to close deals.
- Knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace.
- Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations.
- Effectively advocates for change. Provides encouragement, takes control of team projects, leads key work areas, collaborates with others, and provides clear guidance to ensure others fulfill roles effectively.
- Excellent project management skills including end-to-end oversight of large, complex, ambiguous, or multi-dimensional projects.
- Competency in Microsoft Word, PowerPoint, and Excel.
- Insurance P&C License required.
- Travel required.

#J-18808-Ljbffr

  • Sr. Program Manager/Sr. Project Manager-Payments

    2 days ago

    Toronto, Ontario, Canada BeachHead Full time

    Sr. Program Manager/Sr. Project Manager-PaymentsWorking with one of the top financial clients, this role calls for a Sr. Program Manager/Sr. Project Manager-Payments.Desired Skill Set:Sr. Program Manager/Sr. Project Manager with extensive experience managing large, complex projects.Proven stakeholder management skills, with the ability to communicate...

  • Client Advocate

    6 days ago

    Toronto, Ontario, Canada 6ix Management Full time

    Company Overview6ix Management is a leading provider of personalized marketing experiences. Our team of experts is dedicated to delivering exceptional results for our clients by understanding their unique needs and providing tailored solutions.We focus on building strong relationships with key stakeholders and developing effective sales strategies to drive...

  • Sr. Program Manager/Sr. Project Manager-Payments

    3 days ago

    Toronto, Ontario, Canada BeachHead Inc. Full time

    Are you a self-motivated individual who is hardworking with proven work history? Are you a driven team player who is looking to join a fast-paced, high-growth, and energetic team? Are you that talented professional we are looking? If yes, Apply SoonWorking with one of the top financial clients, this role calls for a Sr. Program Manager/Sr. Project...

  • Client Success Advocate

    3 hours ago

    Toronto, Ontario, Canada Distinkt Full time

    About the RoleAs a Client Success Advocate at Distinkt.io, you will play a crucial role in delivering top-notch support services to our clients. Your primary responsibilities will include responding to customer inquiries, providing accurate product information, and resolving complex issues efficiently.

  • Sr. Program Manager/Sr. Project Manager-Payments Only 24h Left

    2 days ago

    Toronto, Ontario, Canada BeachHead Inc. Full time

    Are you a self-motivated individual who is hardworking with proven work history? Are you a driven team player who is looking to join a fast-paced, high-growth, and energetic team? Are you that talented professional we are looking? If yes, Apply SoonWorking with one of the top financial clients, this role calls for a Sr. Program Manager/Sr. Project...

  • Supervisor - SR&ED (IT Technology)

    3 weeks ago

    Toronto, Ontario, Canada RSM Canada Full time

    Supervisor - SR&ED (IT Technology)Apply locationsToronto, Vancouver, Red Deer, Calgary, KitchenerTime type: Full timePosted on: Posted 3 Days AgoJob requisition id: JR104984We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize...

  • Lawyer and Client Advocate

    4 days ago

    Toronto, Ontario, Canada Caravel Law LLP Full time

    We're seeking a results-driven professional to join our team as a Lawyer and Client Advocate at Caravel Law LLP. In this role, you'll be responsible for developing and implementing strategies to drive client satisfaction and retention, and building strong relationships with clients, lawyers, and team members.The ideal candidate will have a proven track...

  • Supervisor - SR&ED (IT Technology)

    22 hours ago

    Toronto, Ontario, Canada RSM Canada Full time

    Supervisor - SR&ED (IT Technology)Apply locationsToronto, Vancouver, Red Deer, Calgary, KitchenerTime type: Full timePosted on: Posted 3 Days AgoJob requisition id: JR104984We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize...

  • Sr. Technical Lead

    4 weeks ago

    Toronto, Ontario, Canada BeachHead Full time

    Working with one of the top financial clients, this role calls for a Sr. Technical Lead (Regulatory & Compliance Projects/ Banking) who will own the end-to-end technical delivery of the project who will collaborate with internal teams to deliver solutions. Desired Skill set: Over 10 years of IT experience. Owns the end-to-end technical delivery of the...

  • Sr. Project Manager

    2 weeks ago

    Toronto, Ontario, Canada BeachHead Inc. Full time

    Are you a leader and learner? Would you like to see the impact of your work? Do you see yourself in a collaborative, challenging and result-oriented environment? Are you a peoples person? Then, Apply NowWorking with one of the top financial clients, this role calls for a Sr. Project Manager (Payments/ Agile) who has the ability to wear multiple hats,...

  • Client Success Advocate

    2 days ago

    Toronto, Ontario, Canada Modash Full time

    Modash MissionWe're dedicated to empowering creators to succeed in the digital age. As a Client Success Advocate, you'll play a critical role in achieving this goal. Your primary responsibility will be to develop lasting relationships with our customers, understanding their needs and goals. You'll then provide tailored support to help them excel in...

  • Sr. Technical Lead

    4 days ago

    Toronto, Ontario, Canada BeachHead Inc. Full time

    Do you seek challenges and personal development opportunities and have the courage to make a difference? Are you a motivated, flexible, creative team player with perseverance, excellent multi-tasking abilities and a proven track record for meeting strict deadlines? Then, Apply NowWorking with one of the top financial clients, this role calls for a Sr....

  • Job Title: Client Care Advocate

    7 days ago

    Toronto, Ontario, Canada PMJ Employment Services Full time

    Client Care Advocate Role: We are seeking a skilled Client Care Advocate to join our team at PMJ Employment Services. In this role, you will be responsible for delivering exceptional customer service to our clients.Key Duties:Provide timely and effective support to clients via phone and email.Gather and analyze information to resolve client...

  • Manager - SR&ED (General Engineering and IT)

    4 days ago

    Toronto, Ontario, Canada Rsm Us Llp. Full time

    Manager - SR&ED (General Engineering and IT)Apply locations: Toronto, KitchenerTime Type: Full timePosted on: Posted YesterdayJob Requisition ID: JR104984We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full...

  • Client Service Advocate

    2 days ago

    Toronto, Ontario, Canada Scotiabank Full time

    Job Summary:We are seeking a highly skilled Client Service Advocate to join our team. As an Online Support Liaison, you will be the primary point of contact for our clients, providing prompt, accurate, and professional service.Key Responsibilities:Assist high net worth Scotia Wealth Management clients in navigating and gaining access to Scotia OnlineResolve...

  • Client Success Advocate

    1 day ago

    Toronto, Ontario, Canada Deliverect Group Full time

    **Your Opportunity**As a Growth Account Manager at Deliverect, you will drive regional growth by managing and expanding our portfolio of businesses. Your role will involve:Nurturing existing accounts and identifying growth opportunities.Strategising to boost revenue through effective growth strategies.Cultivating and nurturing strategic partnerships with...

  • SR&ED Practice Lead

    1 week ago

    Toronto, Ontario, Canada Mobile Capital Network Full time

    About UsMobile Capital Network (MCN) is a team of highly skilled engineers, scientists, finance professionals, and business consultants who help technology companies access various government research and development tax credits and grants, such as SR&ED and IRAP. We provide our clients with expertise and insight into what's possible, uncover opportunities,...

  • Only 24h Left) Sr. Technical Lead

    3 weeks ago

    Toronto, Ontario, Canada BeachHead Inc. Full time

    Do you seek challenges and personal development opportunities and have the courage to make a difference? Are you a motivated, flexible, creative team player with perseverance, excellent multi-tasking abilities and a proven track record for meeting strict deadlines? Then, Apply NowWorking with one of the top financial clients, this role calls for a Sr....

  • SR&ED Consultant

    14 hours ago

    Toronto, Ontario, Canada RSM Canada Full time

    RSM Canada's SR&ED practice is focused on expansion and growth, with a history of nurturing the development and progression of our valued team members. We are seeking a skilled SR&ED Consultant to join our exceptional team of engineers, scientists, technologists, and financial professionals who specialize in identifying and securing government funding.As an...

  • Only 24h Left Sr. Business Analyst

    2 weeks ago

    Toronto, Ontario, Canada BeachHead Inc. Full time

    Are you a self-motivated individual who is hardworking with proven work history? Are you a driven team player who is looking to join a fast-paced, high-growth, and energetic team? Are you the talented professional we are looking for? If yes, Apply SoonWorking with one of the top financial clients, this role calls for a Sr. Business Analyst (Waterfall...