House Lead

The House Leader, Child Care Services is an integral member of the management team. Reporting to the Manager, Child Care Services – Child Support Unit, this role directs all activities in the TCOC home associated with providing holistic care for the children. Accountabilities include scheduling and managing a staff complement, identifying and/or providing children with programs and activities in support of their well‑being and culture as well as managing a wide‑range of child care related issues. Additional responsibilities include ensuring all policies, legislation and protocols are followed and that the overall functioning of the assigned home is operating in a safe, efficient and effective manner.

Employment term: Full-Time (Driver Preferred)

Days/hours of work: Monday-Friday (7AM-3PM)

Location: Regina

Number of vacancies:1

Primary Responsibilities:

- Ensures all programming, appointments, medications, visits, reminders and any other matters relating to individual or collective child care needs are identified, recorded and initialed daily by self or staff on duty.
- Reviews the daily records/information from the previous shift and initializes.
- Schedules children for events and activities and communicates with staff accordingly; identifies additional age‑appropriate activities/programming for the children in the home in support of their learning and growth (e.g. baking, planting/watering flowers, reading, games, etc) and ensures staff actively engage children through participation; works with other team members to provide activities/events in support of the children’s growth/development as appropriate.
- Makes appointments and transports children to appointments (e.g. medical, dental, eye, hearing, counselling, pediatrician, immunizations); completes physician report and forwards.
- Supervises Assistant House Leaders and Child Care Providers and provides on‑going direction and feedback; follows up on staff or other issues identified by Assistant House Leaders without delay. Handles scheduling of Assistant House Leaders and Child Care Providers and sources additional resources if staff/child ratio does not meet standard.
- Communicates expectations, policies and procedures with staff and ensures adherence; keeps staff informed of items requiring attention or follow‑up.
- Handles performance related issues with staff and provides performance related feedback and/or administers disciplinary procedures; informs the Manager of Child Care Services as required.
- In coordination with the Manager of Child Care Services and Human Resources, responds to human resource matters or grievances.
- Provides on‑site orientation for new employees, ensuring they understand all requirements and the importance of documentation and safety and following policies/procedures; signs the orientation checklist and has the employees sign; forwards to Human Resources.
- Plans menus for meals; purchases groceries; prepares and serves meals based on the Canada Food Guide; ensures food handling/storage follows appropriate safety guidelines; purchases other items as required; retains and submits receipts and retains a record of purchases and child allowances. Arranges safety/emergency drills monthly including fire drills and documents; notes issues and follows up accordingly; identifies hazards and implements safeguards as appropriate.
- Handles injuries incurred by children and/or takes to the doctor/emergency or calls 911; completes an injury report and notifies the Manager of Child Care Services immediately; follows up on injuries sustained during alternate shifts.
- Completes required documentation for a staff member who may sustain an injury on the job. Handles intake process for children placed in the home; ensures all documentation is completed. In coordination and collaboration with the Ministry of Social Services and other team members, completes an assessment of the level of supervision, caregiver support and expectations required to facilitate in‑home visits; advocates or supports visits from family members in TCOC homes; encourages and supports staff to establish/maintain positive relationships with family members. Works with other team members to facilitate volunteers or mentors for the children and ensures the Child Care Services Director and Manager is fully apprised of any initiatives in this regard.
- Identifies behavioral issues and responds appropriately ensuring the child, other children and staff are safe; calls crisis team members and/or the Manager as deemed appropriate.
- Follows up with Assistant House Leaders in alternate shifts if there are new children placed in the home or if there are behavioural/other issues that transpire.
- Ensures the Manager of Child Care Services is kept apprised of any issues, trends or opportunities that may impact the effective and efficient delivery of child care services; determines if any issues require escalation to the Manager.
- Attends OH&S Committee meetings and/or participates in OH&S related initiatives to ensure the safety of self, children and staff; performs preventative safety measures (e.g. safely storing cleaners/sharp objects; ensuring first aid kits, MSDS are stocked and visible, etc).
- Attends meetings with teachers and assists with supporting learning/education needs of the child. Follows proper hygiene procedures for the children’s safety and well‑being and ensures all staff follow these procedures.
- Ensures the residence is maintained in good condition and cleaned/sanitized regularly and that the yard is also well‑maintained (lawn mowed and watered regularly, snow shoveled, etc).
- Completes ad hoc and regular reports (e.g. in‑home visit reports, safety reports, daily log books, etc).
- Maintains confidentiality and privacy of child/family information; ensures staff understand these expectations.

Qualifications:

- Formal Education – A degree in Social Work or a similar field is preferred. A minimum two years post‑secondary education in a related field (e.g. Early Childhood Education Diploma) is required along with relevant experience.
- Certifications/Training/Associations – CPR/First Aid is required. Individuals must attend required training upon commencement (e.g. OH&S, crisis intervention, etc).
- Licenses – A valid driver’s license is necessary.
- Experience – Successful experience working with children of all ages who have unique backgrounds/special needs. Proven experience successfully managing a staff complement and related performance. Experience working in a unionized environment is an asset.
- Knowledge – Knowledge of behavioural issues specific to children, underlying causes, and how to respond effectively. Knowledge and appreciation of Indigenous history and culture. Knowledge of OH&S regulations and safe working practices. Knowledge of internal policies, procedures and protocols. Knowledge of the Child Care Act, the Residential Services Manual and the Child Protection Services Manual.
- Skills – Computer skills (e.g. laptop, e‑mail, MSOffice, databases (time and attendance tracking)). Writing, spelling, grammar, sentence structure.

Attributes:

- Team Leadership (understands and supports the mission and values of the organization and leads / coaches and develops direct reports to achieve results; ensures adherence to policies, procedures and legislation; makes self personally available to the team and communicates effectively with direct reports; celebrates success and provides recognition for job well done)
- Managing People & Performance (manages the performance of staff; provides meaningful feedback regarding performance; applies progressive discipline as appropriate; follows sound HR policies/practices and provisions in the collective agreement)
- Safety minded (ensures safety and health related procedures are communicated and adhered to within each home; completes preventative safety checks (e.g. fire drills); ensures the safe handling and storage of food, medications, etc and that direct reports are fully trained and aware of their responsibilities therein). Flexibility and Resilience – (is flexible and can adapt quickly to emergency or crisis situations without becoming overwhelmed; is resilient; can multi‑task and work with frequent interruptions)
- Interpersonal – (is personable and approachable; listens well to others; has empathy and understanding for a situation; can manage emotions well; understands underlying behaviours or causes of behaviours; can establish relations with all team members and the broader community; demonstrates respect for diversity and inclusion and is non‑judgmental of others background or situation)
- Detail oriented and Results focused – (pays attention to details within area of responsibility to ensure the environment is operating efficiently and effectively; has a preventative approach / nature and always looks to continuously improve; focuses on achieving results and positive outcomes for the children)
- Problem Solving – (can resolve problems independently by using sound judgement and good decision‑making; determines what to do in the moment; calms the situation effectively)
- Personal and Professional Attributes (understands and demonstrates the values of the organization; respects confidentiality and privacy of information)

Working Conditions:

- Driving, sitting and standing for extended periods of time, climbing, bending, pushing, pulling and lifting
- Concentration and eye strain from computer use
- Significant distractions and interruptions
- Physical and emotional stamina

Additional Notes:

- Employment is conditional upon a positive outcome from a criminal and vulnerable background check
- Verification of education is required. Reference checking will be conducted.
- Reference checking will be conducted.

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