Business Analyst

Title: Business Analyst - Charles River Production Support Requisition ID: 247851 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. We are seeking an experienced Business Analyst in Scotiabank’s Global Wealth Engineering division. Is this role right for you? In this role you will: - Provide day‑to‑day production support for Charles River and related technologies, ensuring stability and timely resolution of system issues. - Perform detailed root cause analysis (RCA) on production incidents and recommend remediation or preventive measures. - Work closely with portfolio managers, traders, compliance, operations and support teams to enhance system functionalities within Charles River. - Collaborate with IT and vendors on system enhancements, upgrades, and troubleshooting issues. - Maintain and communicate application changes and issues to key stakeholders - Analyze trade workflows, compliance rules, and operational processes to identify areas for efficiency improvements. - Work closely with portfolio managers, traders, compliance, operations, and support teams to understand issues and validate fixes. - Maintain and communicate updates on system issues, resolutions, and change impacts to key stakeholders. - Assist in user acceptance testing (UAT), production validations, and post‑deployment support. Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have: - Experience with Charles River Investment Management System (CRIMS), Charles River Everywhere (CRE) or similar Trading and Portfolio Management systems is strongly preferred - 3–4+ years of experience as a Business Analyst or Business Systems Analyst within wealth management, asset management, or similar financial domains. - Strong understanding of investment workflows, order management, and trade lifecycle processes. - Familiarity with Wealth Management systems such as Client Accounting/Book of Record, Portfolio Performance, Transaction History, etc. - Experience working in Agile environments and writing user stories. - Experience with complex investment systems Analysis and Problem Solving - Strong analytical and troubleshooting skills with proven experience performing systems and business root‑cause analysis. - Ability to interpret system behavior, logs, data flows, and configuration details to diagnose issues. Technical Skills - Intermediate to advanced SQL skills for investigating data issues across systems. - Ability to work with multiple investment systems to gather data and validate findings. - Familiarity with interfaces, upstream/downstream system dependencies, and file/message flows. Stakeholder Support & Communication - Excellent written and verbal communication skills, able to translate technical issues into clear business language. - Comfortable engaging directly with technical teams, business users, and vendor support teams. What's in it for you? - Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias‑free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans. - Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements. - Upskilling through online courses, cross‑functional development opportunities, and tuition assistance. - Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits will start on day one. - Dynamic Ecosystem - Free tea & coffee, universal washrooms, and lots of space for team collaboration. - Community Engagement - We offer opportunities for community engagement & belonging with our various programs such as hackathons. Location(s): Canada : Ontario : Toronto Scotiabank is a leading bank in the Americas. Guided by our purpose: "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets. At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted. #J-18808-Ljbffr