Senior Advisor in Digital Experience, GTAA
2 days ago
Toronto, ON, Canada
Toronto Pearson International
Full-time
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Elevate your career as a Senior Advisor of Digital Experience with the Greater Toronto Airports Authority. Lead innovative projects at Toronto Pearson to enhance passenger interactions.
The GTAA is seeking a Senior Advisor to focus on improving digital experiences for customers at Toronto Pearson Airport. This role requires a strategic mindset and a passion for customer satisfaction, as you will drive improvements based on user feedback and digital trends. Collaborate closely with various teams to ensure effective implementations.
Key Responsibilities
â€
¢ Spearhead digital transformation initiatives for customer interactions â€
¢ Analyze customer insights to enhance service offerings â€
¢ Collaborate with project teams on digital solutions â€
¢ Develop and implement digital communication strategies â€
¢ Monitor and assess the effectiveness of digital experiences
Requirements:
â€
¢ Significant experience in digital experience design â€
¢ Strong analytical and communication skills â€
¢ Ability to thrive in a collaborative environment â€
¢ Familiarity with digital project management tools â€
¢ Knowledgeable about emerging digital innovations Join GTAA to make a tangible impact on the travel experience at Toronto Pearson
Key Responsibilities
â€
¢ Spearhead digital transformation initiatives for customer interactions â€
¢ Analyze customer insights to enhance service offerings â€
¢ Collaborate with project teams on digital solutions â€
¢ Develop and implement digital communication strategies â€
¢ Monitor and assess the effectiveness of digital experiences
Requirements:
â€
¢ Significant experience in digital experience design â€
¢ Strong analytical and communication skills â€
¢ Ability to thrive in a collaborative environment â€
¢ Familiarity with digital project management tools â€
¢ Knowledgeable about emerging digital innovations Join GTAA to make a tangible impact on the travel experience at Toronto Pearson