Investia Client Service Specialist
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Key Responsibilities
• Manage incoming calls and provide prompt responses
• Offer troubleshooting and support for technical inquiries
• Follow up on requests to ensure satisfactory resolution
• Document interactions accurately in JIRA
• Participate actively in daily management meetings
Requirements:
• Customer service experience in financial services preferred
• Excellent communication skills in English and French
• Organizational skills for managing priorities
• Demonstrated resourcefulness and analytical thinking
• Availability for a rotating work shift Leverage your expertise to enhance client relations at Investia Financial Services.
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