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General Manager, Yorkville

3 hours ago

Toronto, Canada First Capital Full time

First Capital [TSX: FCR.UN] owns, operates, and develops grocery anchored open air centres in neighbourhoods with the strongest demographics in Canada. Through the expertise and collaboration of our team, we create thriving properties which generate value for businesses, investors and our neighbourhoods. As one of the Greater Toronto Area’s top employers, we foster a vibrant culture that ensures equal opportunity and well-being for all employees in a dynamic workplace. We are proud to provide rewarding opportunities to build meaningful careers in a fun and high performing environment.

THE ROLE:

We are seeking an exceptional General Manager, Yorkville, to lead the financial and operational performance of approximately 500,000 sq. ft. of high‑profile retail and mixed‑use assets in one of Canada’s most prestigious neighbourhoods. Reporting to the Vice President, Operations, Central Canada, this is a prominent leadership role where you will shape the future of Yorkville Village, strengthen tenant partnerships, and champion First Capital’s brand as a best‑in‑class manager and operator.

WHAT YOU WILL DO:

Leadership & Team Performance

- Lead, coach, and inspire the on‑site team in delivering efficient and effective day‑to‑day operations.
- Establish clear performance goals that promote accountability, collaboration, and alignment with corporate strategies.

Financial & Asset Management

- Develop, monitor, and report on operating and capital budgets, ensuring NOI objectives are achieved.
- Manage key financial components including monthly rents, percentage rents, miscellaneous income, parking revenues, and CapEx planning.
- Oversee accounts receivable and work closely with internal teams to ensure timely collections and resolution of arrears.

Tenant & Stakeholder Engagement

- Build strong, proactive relationships with tenants to ensure exceptional service delivery and swift resolution of issues.
- Represent First Capital with local BIAs, residential organizations, and community boards, strengthening neighbourhood engagement and visibility.

Operational Excellence

- Implement operational standards, sustainability programs, preventative maintenance, and service contracts across all Yorkville assets.
- Ensure compliance with Health, Safety, and Environmental policies and best practices.
- Collaborate closely with leasing, construction, marketing, legal, lease administration, and property accounting, and other relevant departments to ensure operational alignment.

Shared Facilities Oversight

- Maintain a deep understanding of property‑specific shared facilities and reciprocal agreements with residential condominiums.
- Administer shared facility budgets and represent First Capital on Shared Facilities Committees.

Marketing & Experience

- Partner with internal marketing teams to support and execute Yorkville’s marketing initiatives and event programs, elevating the property's positioning and customer experience.

WHAT YOU WILL BRING:

- 8–10 years of property management experience within retail or mixed‑use environments.
- Strong working knowledge of commercial, retail, and residential shared settings.
- Exceptional financial acumen with the ability to manage complex budgets and interpret operating results.
- Solid understanding of building operations, technical requirements, and industry standards.
- Professional designations such as RPA, CFM, CPM, FMA, CSM, or ASM are considered strong assets.

WHAT YOU NEED TO BE SUCCESSFUL:

- Strategic thinker with strong business judgment, analytical capability, and problem‑solving skills.
- Proven leader who has effectively developed, motivated, and empowered diverse teams.
- Outstanding communication and presentation skills, with the ability to influence across all levels.
- A relationship‑builder who navigates complex stakeholder environments with diplomacy and professionalism.
- Ability to understand unique asset cultures and tailor approaches to drive results.

WHAT WE OFFER:

Along with our competitive compensation packages—we’re always thinking of new ways for our people to share in the company’s success. We are very proud to offer the following to our employees:

- Flexible Hours
- Company-matched savings plans
- Fully paid Extended Healthcare benefits from day one
- Annual Wellness Subsidy
- Tuition & Development Program
- Employee Referral Program
- Rewards and Recognition Programs
- Paid time off during December holiday season
- Parental leave benefits

Our people are what makes us different. At First Capital we are committed to workplace diversity and inclusion within our organization, therefore we encourage all qualified persons from all backgrounds to apply. Accommodations are available, upon request, to all applicants with disabilities throughout our hiring process. To discuss any accommodation, please email careers@fcr.ca.

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