Senior Manager, GFT Supplier Management

Job Description

What you will do:

Strategic Leadership

- Develop and execute the department’s supplier management strategy, including vendor selection, engagement models, and contract optimization (e.g., T&M, Managed Services).
- Establish best practices for early supplier involvement, SRMA/PAR processes, and risk management.
- Define and monitor onshore/offshore workforce ratios to balance cost efficiency and delivery excellence.

Vendor Relationship Management

- Build and maintain strategic relationships with key suppliers to ensure alignment with business goals.
- Lead performance reviews, negotiate improvements, and resolve escalated issues with vendors.
- Oversee vendor lifecycle management, including onboarding, offboarding, and compliance assessments.

Operational & Workforce Governance

- Manage end-to-end contractor workflows, including SOW renewals, funding approvals, and headcount tracking.
- Ensure adherence to procurement/financial policies and monitor spend trends to identify optimization opportunities.

Executive Reporting & Stakeholder Engagement

- Prepare and deliver executive reports on supplier performance, workforce metrics, and strategic initiatives.
- Partner with T&O Supplier Management, Procurement, Finance, and Global Functions Technology leaders to align on priorities and resolve complex challenges.
- Influence senior stakeholders through data-driven insights and recommendations for process improvements.

Team Leadership

- Mentor and develop a high-performing team, fostering a results-driven and collaborative environment.
- Lead change management efforts to streamline processes and adopt innovative supplier management tools/practices.

Must Have's:

- 5+ years of Vendor/Supplier Management in technology settings
- People leadership experience
- Vendor relationship management
- Excellent communication skills
- A self starter
- Experience with change management

Job Skills

Communication, Design Thinking, Interpersonal Relationship Management, Risk Management, Teamwork, Waterfall Model

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2025-12-18

Application Deadline:

2026-01-30

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Inclusion and Equal Opportunity Employment

At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.