Customer Support Coordinator Waterdown, ON
3 days ago
Hamilton, ON, Canada
Harris Geospatial Solutions
Full-time
€55,000 - €75,000 Contract
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Join L3Harris as a Customer Support Coordinator in Waterdown, ON, enhancing service levels for our clients. Assist with service events, documentation, and ERP management to ensure customer satisfaction.
In this pivotal role, you will provide essential support to the In Service Account Managers, focusing on service events and customer interactions. Your ability to manage multiple priorities effectively and respond professionally to requests will be crucial. You'll coordinate documentation and assist in program meetings to track statuses and action items.
Key Responsibilities
• Support service events by managing quotations and invoicing
• Collaborate with the team on service event management
• Ensure timely responses to customer inquiries
• Communicate status updates on services and compliance
• Maintain and organize ERP documentation for integrity
Requirements:
• High School Diploma or equivalent with relevant experience
• Experience in customer service and coordination
• Strong skills in Microsoft Office and ERP systems
• Excellent communication and problem-solving skills
• Ability to work independently and collaboratively Bring your coordination and customer service expertise to L3Harris as part of a committed team.
Key Responsibilities
• Support service events by managing quotations and invoicing
• Collaborate with the team on service event management
• Ensure timely responses to customer inquiries
• Communicate status updates on services and compliance
• Maintain and organize ERP documentation for integrity
Requirements:
• High School Diploma or equivalent with relevant experience
• Experience in customer service and coordination
• Strong skills in Microsoft Office and ERP systems
• Excellent communication and problem-solving skills
• Ability to work independently and collaboratively Bring your coordination and customer service expertise to L3Harris as part of a committed team.