Operations Manager, Birth Unit

4 weeks ago

Halifax, Nova Scotia, Canada Nova Scotia Health Authority Full time
Operations Manager, Birth Unit (BU) & Early Labour Assessment Unit (ELAU)

Req ID: 196378
Department/Program: Birth Unit & Early Labour, Women's & Newborn Health
Location: Halifax
Type of Employment: Temporary Hourly FT (100% FTE) ending March 8, 2026 x 1 position(s)
Start Date: February 16, 2025
Union Status: Management, Management/Non Union
Compensation: $40.1509 - $53.3483/hour
Closing Date: February 4, 2025 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults, and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers, and learners at sites across Nova Scotia. We recognize each other's talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs.

The Opportunity

Reporting to the Manager, Birth Unit (BU) & Early Labor Assessment Unit (ELAU) Women's & Newborn Health Program, the Operations Manager will provide collaborative leadership in the day-to-day management of identified patient services, physical, financial, and human resources, consistent with the mission, strategic plan, goals, and objectives of the IWK Health Centre. The Operations Manager will liaise effectively with the medical, administrative, professional, and support staff, to ensure the efficient and effective operation of the Birth Unit (BU) and Early Labour Assessment Unit (BU) and the Women's & Newborn Health Program, while ensuring high quality patient care services.

Responsibilities include, but are not limited to: participates and/or leads committees associated with the work of the care team(s) and the Health Centre; monitors and evaluates patient care standards and makes recommendations and/or takes action to affect necessary change; collaborates with the manager to develop processes to ensure appropriate numbers of staff are recruited and retained; helps manage day-to-day operations related to staffing and skill mix; works in collaboration with quality facilitators to ensure quality improvement and risk management activities are coordinated; mentors team members by supporting, teaching, role modeling, and coaching; provides clinical leadership to staff to resolve complex patient issues; participates in the performance evaluation review every two years for all staff; manages performance issues on an ongoing basis; helps support the day-to-day operational expenditures of the care area(s) in a fiscally prudent manner; coordinates the purchasing of capital equipment, auxiliary amenities, and supplies; participates in the completion of variance reports for review by the Director; applies the collective agreements and non-union agreements; and establishes/maintains staffing guidelines that are consistent with operational needs and contractual requirements. All other duties as directed by the manager/director.

Hours of Work

Monday – Friday (37.5 hours per week). Flexible work hours are required at times.

Your Qualifications

- Bachelor's Degree in a health-related field required.
- Current, or eligible for, registration/license with appropriate health association/discipline in Nova Scotia required.
- Masters level preparation an asset.
- Minimum three (3) years healthcare related experience.
- Minimum two (2) years' related leadership experience required.
- Ability to work as part of a collaborative, interdisciplinary team.
- Demonstrated excellent leadership and team-building skills required.
- Demonstrates ability to develop and sustain internal/external partnerships.
- Knowledgeable in the concepts of program-based care and patient/family-centred care required.
- Knowledgeable in the concepts of Family Integrated Care and Trauma Informed Care required.
- Demonstrated ability to coach, develop, and lead high-performing teams with a strong track record of continuous improvement and measurable outcomes.
- Excellent time management, organization, and problem-solving skills.
- Demonstrated excellent communication (written and oral) and organizational skills required.
- Demonstrates high degree of confidentiality and discretion required.
- Demonstrated expert negotiation and conflict resolution skills required.
- Must be proactive, problem solution-focused, analytical and innovative.
- Competency in other languages is an asset.

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing), you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials.

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