Account Executive, Premium Sales

Vancouver Whitecaps FC is looking for an experienced, relationship-driven sales professional to join our Premium Team. This is an exciting opportunity for a motivated salesperson who is passionate about creating exceptional experiences, building lasting relationships, and driving revenue for a pillar organization in Vancouver. As an Account Executive, Premium Sales, you will be responsible for generating new business, developing strong relationships with current Members and Fans, and selling premium hospitality experiences that bring people closer to the Club. The ideal candidate is a confident communicator, natural relationship builder, and results-oriented sales professional who thrives in a fast-paced, team-focused environment.

Key Responsibilities
- Prospect, identify, develop, and close new business opportunities for Whitecaps FC Premium Hospitality products and experiences.
- Consistently achieve and exceed individual sales and revenue targets through proactive outbound prospecting, networking, relationship development, and account management.
- Build and maintain a strong pipeline of qualified prospects through cold outreach, referrals, networking, events, and other lead-generation strategies.
- Develop and nurture relationships with current Members and Fans to drive renewals, upselling, cross-selling, referrals, and long-term loyalty.
- Guide prospective and new Members through the purchasing process, providing knowledgeable, personalized, and consultative service.
- Conduct sales presentations, tours, calls, and meetings to effectively communicate the value and benefits of Whitecaps FC Premium Hospitality.
- Maintain accurate and timely customer and sales information within CRM and ticketing systems.
- Assist with and lead Sales & Service initiatives designed to increase fan engagement, generate revenue, strengthen retention, and build community around the Club.
- Engage with Members, Fans, and Guests on match days and at Club events to build relationships, promote Club initiatives, and identify new business opportunities.
- Deliver an exceptional experience at every interaction and consistently represent the Whitecaps FC brand in a professional and engaging manner.
- Collaborate with internal departments, including Partnerships, Marketing, Communications, Community, Soccer Development, and other Club teams, on cross-functional initiatives and larger Club projects.
- Foster reliable, responsive, and professional relationships with Members, Fans, Guests, prospects, and internal stakeholders.
- Participate in networking opportunities, client entertainment, special events, promotions, and other revenue-generating activities.
- Support additional match-day responsibilities, special events, and Club initiatives as required. Qualifications & Experience
- Minimum 3 years of professional sales experience, preferably in sports, hospitality, entertainment, premium services, or a relationship-driven sales environment.
- Proven track record of achieving sales targets and generating new business, with demonstrated success in repeat and referral business.
- Post-secondary education in Business, Marketing, Sport Management, Hospitality, or a related field is considered an asset.
- Experience working with CRM, ticketing, or sales platforms; experience with Salesforce and/or Archtics is an asset.
- Proficiency with Microsoft Office Suite and strong overall computer literacy.
- Exceptional relationship-building and interpersonal skills, with the ability to establish trust and credibility with a diverse range of clients and stakeholders.
- Strong consultative selling, negotiation, prospecting, and closing skills.
- Polished presentation and communication skills, with the ability to confidently engage audiences in both one-on-one and group settings.
- Highly organized with excellent time-management skills and the ability to effectively prioritize and manage multiple opportunities and deadlines.
- Meticulous attention to detail and a commitment to accuracy.
- A team-oriented mindset with a willingness to collaborate and contribute to broader Club objectives.
- A premium-service mindset and a holistic approach to problem-solving.
- Self-motivated, resilient, and comfortable working in a fast-paced, target-driven environment.
- Strong understanding of the importance of confidentiality, professionalism, and discretion when working with premium clients and guests.
- Flexible availability to work evenings, weekends, holidays, match days, and special events as required.
- A genuine passion for sport, entertainment, hospitality, and creating memorable experiences.
- A strong desire to do meaningful, positive, and impactful work within the Vancouver community. Why Join Us? Join Vancouver Whitecaps FC and be part of a passionate, high-performing team where you’ll build meaningful relationships, grow your sales career, and contribute directly to exceptional fan experiences. You’ll work in the heart of professional sport w