front desk clerk, hotel
22 hours ago
Overview
Languages
English
Education
-
No degree, certificate or diploma
Experience
Will train
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
-
Hotel, motel, resort
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Rural area
Responsibilities
Tasks
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Register arriving guests and assign rooms
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Process group arrivals and departures
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Take, cancel and change room reservations
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Provide information on hotel facilities and services
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Provide general information about points of interest in the area
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Process guests' departures, calculate charges and receive payments
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Maintain an inventory of vacancies, reservations and room assignments
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Clerical duties (i.e. faxing, filing, photocopying)
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Answer telephone and relay telephone calls and messages
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Assist clients/guests with special needs
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Perform light housekeeping and cleaning duties
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Provide customer service
Experience and specialization
Computer and technology knowledge
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Word processing software
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Central reservation system (CRS)
Additional information
Transportation/travel information
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Own transportation
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Valid driver's licence
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Public transportation is not available
Work conditions and physical capabilities
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Attention to detail
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Fast-paced environment
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Standing for extended periods
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Work under pressure
Personal suitability
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Client focus
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Efficient interpersonal skills
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Flexibility
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Judgement
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Organized
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Reliability
-
Team player
Benefits
Financial benefits
-
Gratuities
-
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