Hardware Support IT Specialist

4 weeks ago

Montreal, Canada Anone Inc. Full time

Job Description:
We are seeking a highly skilled and experienced Hardware Support IT Specialist to join our financial institution’s IT team. The ideal candidate will have extensive knowledge and experience in providing technical support for Microsoft products and HP laptops. The primary responsibility of the Hardware Support IT Engineer is to ensure that all hardware-related issues are resolved in a timely and efficient manner.

Montreal, Canada

Responsibilities:

- Provide technical support for Microsoft products and HP laptops including hardware installation, configuration, and troubleshooting.

- Ensure that all hardware-related issues are resolved promptly to minimize downtime and optimize system performance.

- Collaborate with the IT team to identify and implement hardware upgrades and replacements as needed.

- Maintain accurate and up-to-date hardware inventory records.

- Develop and implement procedures for hardware maintenance, testing, and repair.

- Ensure compliance with all hardware -related policies and procedures.

- Provide training and support to end-users on hardware-related issues as needed.

- Stay up-to-date with the latest hardware technologies and trends to ensure that the institution is utilizing the most effective and efficient solutions.

- Experience with techs like Win10 Operating System, laptop, desktop and ThinClient as well as printers installation and troubleshooting.

Requirements:

- Bachelor’s degree in Computer Science, Information Technology or related field.

- Minimum of 2 years of experience in hardware support, preferably in a financial institution.

- In-depth knowledge of Microsoft products and HP laptops.

- Strong troubleshooting and problem‑solving skills.

- Ability to work independently and collaboratively in a team environment.

- Excellent communication and interpersonal skills.

- Ability to prioritize and manage multiple tasks effectively.

- Detail‑oriented with strong organizational skills.

- Availability to work flexible hours as needed.

- Relevant certifications such as Microsoft Certified Solutions Expert (MCSE) and HP Certified Professional (HPCP) are a plus.

If you are a highly motivated and skilled Hardware Support IT Specialist with a passion for excellence and a commitment to providing exceptional customer service, we encourage you to apply for this exciting opportunity.
Please send your email to administration@anone.ca.

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