Restaurant Server

Canopy by Hilton Toronto Yorkville, Toronto, ON, CA What an exciting time to weave a new fabric into the vibrant neighbourhood of downtown Toronto Say hello to Canopy by Hilton Toronto Yorkville Canada’s first Canopy by Hilton. Canopy by Hilton, Hilton's first lifestyle brand, is a place in the neighbourhood to relax and recharge, offering simple guest-directed service, comfortable spaces, and thoughtfully local choices. Culture is key at Canopy, with team members known as “friendly enthusiasts,” that engage guests, always going above and beyond, to make stays memorable and thoughtful. Relationships with area partners showcase Canopy’s expertise in local know-how, crafting unique experiences tailored for every guest. Attention to detail and an energetic environment ensures Canopy’s “Positively Yours”service culture is a kept Brand promise, delivering a consistent “Positive Stay,”where memories are made, and comfort is guaranteed. Canopy by Hilton Toronto Yorkvilleis a183-room hotel with a restaurant, street-level café, and over 3500 sq ft of meeting space, located in one of the most exclusive and sought-after areas of downtown Toronto, Canada. Position Title: Server Reports To: Director, Food and Beverage Position Status: This posting is for a current job opening. JOB OVERVIEW Provide fast and courteous food and beverage service to guests and ensure the quality of food and beverage presentation per established standards. Duties and Responsibilities
- Greet all guests and take beverage and food orders promptly and professionally. Follow the steps of service.
- Prepare food and beverages for service to hotel guests and present food according to established health and presentation standards.
- Clear and clean tables promptly and efficiently. Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.
- Perform side-work and any other opening or closing duties as required. Ensure that wait staff stations are clean and maintained throughout the shift.
- Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines to ensure total guest satisfaction.
- Must be able to make cocktails, pour wine, work behind the bar when required, and have wine and cocktail knowledge.
- May receive guest payments and process transactions as outlined in the cash and charge procedures as needed.
- Perform other duties as assigned, including moving furniture, banquet duties, and setup/tear down for special events. In carrying out your duties, you will follow all Company and Brand Standards.
- Occasionally will be required to conduct or assist in the in-room dining operations.
- When required, setting up and executing our signature Evening Tasting Activation.
- May perform bar duties, including set-up and tear-down. Qualifications and Requirements Basic reading and writing. Food service experience with general knowledge of restaurant operations. This job requires the ability to perform the following:
- Carrying or lifting items weighing up to 50 pounds
- Remain stationery for extended periods of time.
- Moving about the restaurant Other:
- Communication skills are utilized for a significant amount of time when interacting with guests, wait staff, cooks, and supervisors.
- Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency.
- Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.
- Basic math skills are frequently used when handling cash and credit.
- May be required to work nights, weekends, and/or holidays. Work Area: Kitchenand F&B Outlet(s) Health and Safety
- Follow safe work procedures as outlined in Departmental Policy and Procedures manuals, including the use of personal protective equipment.
- Know and comply with all Occupational Health & Safety regulations, as per the Occupational Health and Safety Act and Ministry of Labor.
- Report all injuries or illnesses to a supervisor or manager immediately.
- Participate in the Joint Health and Safety Committee by bringing health and safety concerns or issues to the attention of the committee. WHY JOIN US:
- Health, Dental, and Vision benefits
- Discounted On-site Parking
- Discounted and Complimentary employee meals
- Discounted Hotel Room Nights (Hilton Worldwide)
- Hilton University access
- Tuition Reimbursement
- GoodLife – Discounted membership
- Employee engagement and appreciation events ACCESSIBILITY & ACCOMMODATION: Job Posting – Canopy by Hilton Toronto Yorkville Hotel is committed to an inclusive, accessible recruitment process. Accommodation is available upon request for all stages of the selection process. Communication (i.e.) booking an interview – If you require any accommodations during the interview process, kindly let us know in advance, as we are committed to an inclusive and accessible recruitment proc