clerk, customer service

3 weeks ago


Guelph, Canada World Gym Guelph Full time

Overview

Languages

English

Education

-
Secondary (high) school graduation certificate

Experience

1 year to less than 2 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

-
Fitness centre

Responsibilities

Tasks

-
Address customers' complaints or concerns

-
Answer inquiries and provide information to customers

-
Arrange for billing for services

-
Explain the type and cost of services offered

-
Issue receipts and other forms

-
Maintain records and statistics

-
Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.

-
Receive payments

-
Sell merchandise

-
Explain procedures, risks and benefits to clients

-
Answer clients' inquiries and provide information

-
Distribute clean towels and toiletries

-
Clean and maintain equipment

Experience and specialization

Computer and technology knowledge

-
Internet

-
MS Excel

-
MS Windows

-
MS Word

Additional information

Work conditions and physical capabilities

-
Attention to detail

-
Fast-paced environment

-
Work under pressure

-
Bending, crouching, kneeling

-
Handling heavy loads

-
Repetitive tasks

-
Standing for extended periods

-
Walking

Weight handling

-
Up to 23 kg (50 lbs)

Personal suitability

-
Punctuality

-
Efficient interpersonal skills

-
Excellent oral communication

-
Flexibility

-
Organized

-
Reliability

-
Team player

-
Initiative

-
Ability to multitask

-
Dependability

-
Honesty

-
Quick learner

Benefits

Other benefits

-
On-site recreation and activities



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