Systems Analyst

Payments Canada, 800-350 Albert Street, Ottawa, Ontario, Canada •

Job Description

Posted Wednesday, January 7, 2026 at 5:00 AM | Expires Thursday, January 22, 2026 at 4:59 AM

Payments Canada is at the forefront of the Canadian payment ecosystem. Our purpose is to make payments easier, smarter and safer for all Canadians. Every day we are working diligently to ensure your payments are cleared and settled. In 2024 alone, our systems cleared approximately $107 trillion or $424 billion each business day If you are passionate about payments and want to help ensure that these financial transactions in Canada are carried out safely and securely, working with us is for you

| Who we are

We are a public purpose, non-profit organization situated at the centre of Canada’s payment ecosystem. We own and operate payment systems that process hundreds of billions of dollars worth of payment transactions every business day. We convene ecosystem participants to discuss their multiple and diverse interests and ideas and to navigate industry-level challenges. We adhere to a set of values that are our north star: Inspire trust, build community and enable change.

Payments Canada — where our country connects:

Payments Canada — Who we are

With our people in mind we have created a culture that fosters authenticity, collaboration, innovation and development. We empower one another, make meaningful contributions that not only impact the organization, but our country We develop and nurture meaningful connections that drive innovation in our ecosystem. We are Payments Canada

Do you want to make payments easier, smarter and safer for Canada? Join us today

You need to work here if

- You love working with passionate, ambitious and collaborative colleagues.
- You want to be challenged and lead unique initiatives.
- You want to grow, develop and become a subject matter expert in your field.
- You want your work to make an impact in your community and country.

Come and join us — where payments meet purpose

| What we are looking for

Reporting to the Manager, High Value Payment Systems Operations, the Systems Analyst is responsible and accountable for bridging business and product management services and offering. Providing expertise, recommendations and support in the planning, development, implementation, integration, forecasting and maintenance of the High Value Payment System. They consolidate business requirements and work with the team, technology stakeholders, vendors, partners and external stakeholders in the identification, evaluation, planning and development of a series of complex implementations and execution of quality assurance activities.

They are fully familiar with the High Value Payment System and work closely with vendors to ensure test requirements from the front and back-end are well executed. They define and document processes and procedures related to business requirements and quality assurance activities as part of an overall Software Development Life Cycle. They address member requests for use of the Payments Canada testing environments.

Job Grade: E

| A day in the life

Responsibilities as a systems analyst will include but not limited to:

Business Services and Operations:

- Executing the business analysis function of High Value Payment System by analyzing the business needs of members and stakeholders and proposing solutions to identified problems and recommending opportunities for value added services.

Systems Solutions Support:

- Providing system expertise for both business and technical resources.
- Supporting both business operations and system solutions in the support and monitoring of the High Value Payment System.

Quality Assurance:

- Obtaining data from multiple sources, analyze information to develop reliable fact based reports in support of various operational initiatives and ongoing activities.
- Supporting the administration of the High Value Payment System.
- Coordinating and facilitating Quality Assurance activities (i.e. FI engagement).

Contacts and Communications:

- Providing on-call support as needed to support operations and ensure timely and accurate follow-up and reporting of all participant and Payments Canada system incidents.

| What you need to be successful

- University degree or college diploma in computer science or related studies.
- Minimum of three (3) years experience within a similar role.
- Experience in DevOps and agile environments.
- Familiar with managing vendors.
- Experience in applying system management best practices.
- Experience in producing concise and detailed documentation.
- Experience in performing business analysis, collecting requirements, and developing solutions.
- Experience with the use of Confluence and JIRA.
- Knowledge of the Software Development Life Cycle.
- Occasional travel may be required.
- Overtime and on-call support based on operational requirements will be required.
- Eligibility to obtain and maintain a Government of Canada Reliability Status Clearance and can successfully complete enhanced background checks that may be carried out by Payments Canada.

| You will really stand out with

- ITIL Certification is considered an asset.

| Salary range

- Based on qualifications and experience: $73,500 to $98,000.

Please submit your application by January 21, 2026.

| What's in it for you?

- Flexible, hybrid (remote/office) environment.
- Competitive compensation package, including annual variable bonus and defined contribution pension plan with employer matching percentage (if eligible).
- Comprehensive health and dental benefit coverage, including mental health coverage, life insurance and a health spending account for you and your dependents (Permanent and temporary employees with contracts 12 months and over).
- Paid time off: minimum four weeks paid vacation, sick and personal days, December holiday shutdown and cultural holiday observance days.
- 26 weeks of paid maternity and parental leave top-up.
- Rewards and recognition program.
- Access to office gym facilities.
- Internal and external professional development opportunities.

At Payments Canada, we are dedicated to fair, transparent and inclusive hiring. We are an equal opportunity employer and value diversity at our company. Our recruitment process uses automated tools, but not generative AI, to objectively screen and evaluate applications and confirm that a candidate’s qualifications meet job requirements.

It is important to remember that these tools support, but do not replace, human decision-making. Our trained recruitment professionals and hiring managers always make the final hiring decisions.

| Our diversity, inclusion and equity commitment

At Payments Canada, we are committed to making everyone feel they can be themselves and thrive at work. We will continue to build on a foundation of respect and appreciation for diversity in all forms and collectively create an inclusive and equitable culture where our differences are valued.

We are committed to employment equity and actively encourage applications from women, Aboriginal people, persons with disabilities and visible minorities. If selected for an interview, please advise us if you require special accommodation by emailing hrinfo@payments.ca .

We thank all applicants for their interest in this opportunity. Preference will be given to Canadian citizens and permanent residents. Only selected candidates will be contacted for an interview.

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