Senior HR Coordinator

Why is this role important?

We are seeking an experienced and highly motivated Sr. HR Coordinator to provide day‑to‑day support to our Technology and Analytics client group. This role calls for a customer‑focused team player who is ready to provide timely advice, skillfully resolve colleague issues and ensure the smooth execution of HR processes. The Sr. HR Coordinator will support the HR team by coordinating and following through on various human resources activities and projects, including company‑wide human resources programs and initiatives.

Please note that the person’s home office will be at our head office in Brampton with a 4‑day requirement. Occasional travel is required to our Shoppers Drug Mart office located in North York.

What You’ll Do:

- Front line representative for colleagues’ questions or concerns in the assigned client group.

- Support the roll out of various HR programs/initiatives (i.e., assessments, colleague engagement survey and HRIS program).

- Provide guidance, direction and support to the client group in employee relations issues, including company policies & procedures, recruitment & selection strategy, performance management, job evaluations, terminations, training & development and benefits administration.

- Resolve payroll and sensitive colleague issues; research answers and make inquiries of HR‑related issues.

- Compile data for compensation recommendations and partner with the compensation group to manage the administration for the annual incentive and merit review process for the client.

- Ensure legal compliance by monitoring and implementing applicable HR federal and provincial requirements; conduct investigations; maintain records and represent the organization at hearings.

- Manage leave of absence and accommodation requests in conjunction with medical services.

- Contribute to continuous improvements & best practices to influence human resources strategies.

- Resolve necessary payroll inquiries as required.

- Assist Senior Director and HRBPs with research, analysis and implementation of programs, reports and projects as required.

What You’ll Need:

- Post‑secondary education preferably in Human Resources and obtained (or working towards) HR Management Certification.

- 3–5 years progressive HR experience, coordinating departmental programs and initiatives is a definite asset.

- Ability to interact with all levels of the organization.

- Strong integrity with the ability to maintain confidentiality and manage highly sensitive information.

- Solid computer skills required in MS Office (Excel, Word, PowerPoint, Outlook) and HR information systems (Workday preferred).

- Exceptional interpersonal, communication (written and verbal) and problem‑solving skills.

- Customer focused and able to nurture positive customer relationships.

- Highly organized and has a high degree of attention to detail.

- Strong analytical skills and superior ability to problem‑solve.

- Exceptional commitment to customer service with a strong sense of urgency.

- Highly motivated, self‑starter, requiring little direction.

Our commitment to sustainability and social impact is an essential part of the way we do business. We focus our attention on areas where we can have the greatest impact. Our approach is based on three pillars – environment, sourcing and community – and we continually look for ways to demonstrate leadership in these areas. Our core values – care, ownership, respect and excellence – guide all our decision‑making and come to life through our blue culture.

We offer our colleagues progressive careers, comprehensive training, flexibility, and other competitive benefits – these are some of the many reasons why we are one of Canada’s top employers and best diversity employers.

If you are unsure whether your experience matches every requirement above, we encourage you to apply anyway. We are looking for varied perspectives that include diverse experiences that we can add to our team.

We have a long‑standing focus on diversity, equity and inclusion because we know it will make our company a better place to work and shop. We are committed to creating accessible environments for our colleagues, candidates and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.

Please note: Candidates who are 18 years or older are required to complete a criminal background check. Details will be provided through the application process.

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