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3 Days Left: ECommerce Brand Advocate Analyst

1 month ago

Toronto, Ontario, Canada Apex Systems Full time
ECommerce Brand Advocate Analyst

Apex Systems is a global IT services provider and our staffing practice has an opening for a ECommerce Brand Advocate Analyst

Location: Hybrid – North York

Application Process: Please submit your resume via the platform you are using. If you encounter any issues, please email your resume in Word format to dyba@apexsystems.com and reference ECommerce Brand Advocate Analyst.

Position Overview:

The Brand Advocate Program allows our clients largest supplier partners to invest in having an assigned Analyst who works with that vendor to optimize their eCommerce and interconnected experience.

As a Brand Advocate (BA) Analyst, you will work with several vendor partners and numerous internal cross-functional teams to develop and implement a data-driven content strategy. The BA Analyst role has 3 key elements:

Key Responsibilities:

Account Manager

- As the dedicated point of contact for your assigned vendors, you will be responsible for building strong relationships and driving strategic decisions.
- You will work with your vendor(s) and internal teams to prioritize ecommerce projects including new product onboarding, content enrichment, deep-dive analysis and others.

Analyst

- You will leverage your eCommerce expertise and aptitude for data analytics to create dashboards and run reports to help your vendor(s) to make strategic data-driven decisions about their business.
- The key here is using the data to tell a clear and concise story to the vendor and to provide actionable insights.

Account Coordinator

- As part of account management, you will create tickets, follow-up on project status with internal teams and occasionally help to populate forms for back-end data quality.

Competencies:

- Action Oriented
- Drives Results
- Communicates Effectively
- Plans and Aligns
- Collaborates

Skills:

- Clear, Concise and Persuasive Communication
- Strong professional written and verbal communication skills including the ability to communicate effectively via charts and graphs.
- Confident presenting to larger groups (20+ attendees) including senior-level executives.
- Engaging storyteller with ability to navigate difficult conversations.

Aptitude for Data Analytics & eCommerce Expertise

- Familiarity with key eCommerce metrics and best practices.
- Intermediate to advanced Excel and PowerPoint skills.
- Experience with Tableau, Adobe Analytics, Looker and similar analytics tools is an asset.

Organization and Project Management Skills

- Effectively prioritize projects with a high volume of competing requests.
- Ability to work independently in ambiguous situations without a clear roadmap.

Direct Manager/Direct Reports:

- Reports to Brand Advocate Supervisor

Travel Requirements:

- Travel to Toronto Store location multiple times per month
- Occasional visits to the GTA client stores

Hybrid Work:

- Remote
- Travel to client location and store locations when required

Working Conditions:

- Office, Store

Minimum Education:

- University/College degree in a related area of study, or equivalent experience

Minimum Years of Work Experience:

- 3-5 years related experience required

Minimum Leadership Experience:

- Not required

Certifications:

- None

Other Requirements/Assets:

- Experience with Looker, Tableau, Adobe Analytics an asset
- Advanced capability in MS PowerPoint, Excel, Word, Outlook an asset