Healthcare Scheduler

4 weeks ago


Edmonton, Alberta, Canada Bayshore HealthCare Ltd. Full time
Job Title: Healthcare Scheduler
Locations: Edmonton, Alberta
Salary: $45,000 - $52,000

The Healthcare Scheduler is responsible for coordinating client care, service plans, and schedules for field employees and service providers, ensuring that all client needs are met in a timely and efficient manner. This includes maintaining up-to-date scheduling information and data, tracking employee and service provider availability, and making necessary adjustments to accommodate both client and employee/service provider schedule requests while ensuring clients consistently receive high-quality healthcare services.

Working directly with the Director of Growth and Innovation, the Healthcare Scheduler is an integral part of our team contributing significantly to the overall client experience and ensuring operational efficiency by working closely with Clinical Leaders and Lifestyle Advisors as well as field staff and service providers.

DUTIES & RESPONSIBILITIES

The responsibilities of this role include, but are not limited to:

- Works closely with Clinical Leader and Lifestyle Advisor to ensure client requests for additional care and service are followed through and insights are shared.
- Works with Clinical Leader to create client's care team and their schedules ensuring there is an appropriate match between the client's needs and the qualifications, skills, and abilities of Field employees.
- Share schedules (initial and ongoing) with clients and Field employees.
- Complete accurate and high-quality data entry and documentation.
- Receive, process, address, and document client compliments, concerns, and complaints in a timely manner and notify the Clinical Leader and Director of Growth and Operations as required.

CANDIDATES MUST HAVE:

- A minimum of two (2) years of work experience in a customer service position.
- A minimum of one (1) year of experience creating schedules using scheduling software.
- Completion of a Secondary School Diploma.
- Completion of a Licensed Practical Nurse program and/or a Medical Terminology course is preferred.
- Demonstrated track record of achievement dealing with clients and employees in a customer service role.

** Only candidates selected to be moved forward in the recruitment process will be contacted by Bayshore's Recruitment Team to schedule a conversation.

#J-18808-Ljbffr

  • Edmonton, Alberta, Canada Bayshore HealthCare Full time

    Job Title: Healthcare SchedulerLocations: Edmonton, AlbertaSalary: $45,000 - $52,000The Healthcare Scheduler is responsible for coordinating client care, service plans and schedules for field employees and service providers, ensuring that all client needs are met in a timely and efficient manner. This includes maintaining up-to-date scheduling information...


  • Edmonton, Alberta, Canada Bayshore HealthCare Ltd. Full time

    As a key member of our team, the Healthcare Scheduler will play a vital role in ensuring the delivery of high-quality client care and services at Bayshore HealthCare Ltd.Job OverviewThe Healthcare Scheduler will be responsible for coordinating client care, service plans, and schedules for field employees and service providers. This includes maintaining...


  • Edmonton, Alberta, Canada Bayshore HealthCare Ltd. Full time

    At Bayshore HealthCare Ltd., we are committed to delivering exceptional client care and services. We are seeking a skilled Healthcare Scheduler to join our team.About the RoleThe Healthcare Scheduler will be responsible for coordinating client care, service plans, and schedules for field employees and service providers. This includes maintaining up-to-date...


  • Edmonton, Alberta, Canada Bayshore HealthCare Ltd. Full time

    **Job Overview**Bayshore HealthCare Ltd. is seeking a skilled Healthcare Scheduler to join our team. In this role, you will play a critical part in coordinating client care and service plans, ensuring seamless interactions between clients, field employees, and service providers.As a key member of our operational team, you will work closely with the Director...


  • Edmonton, Alberta, Canada Bayshore HealthCare Ltd. Full time

    **Responsibilities**Work collaboratively with Clinical Leaders and Lifestyle Advisors to ensure timely execution of client requests and insights sharing.Create and manage client care teams, schedules, and communicate effectively with Field employees.Maintain accurate and high-quality data entry and documentation.Process and address client compliments,...


  • Edmonton, Alberta, Canada RIG Healthcare Full time

    Key Responsibilities">The successful candidate will be responsible for performing MRI scans, working three long days per week, and adhering to the 8am – 8pm schedule. Competitive hourly rates, including higher weekend rates, will be offered.

  • Healthcare Managers

    2 weeks ago


    Edmonton, Alberta, Canada Jobsoid Inc. Full time

    Are you a Healthcare Manager looking for a new, exciting challenge outside the traditional healthcare setting? Do you want to leverage your management, communication, and leadership skills in a flexible and rewarding opportunity?Join a global network of professionals dedicated to personal development, leadership, and empowering others. Take your career in a...


  • Edmonton, Alberta, Canada Bayshore HealthCare Full time

    Bayshore HealthCare is one of Canada's leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada's Best Managed Companies Program every year since 2006. Bayshore Healthcare is also recognized as Canada's Best Employers in Forbes 2023...

  • Health Care Aide

    2 weeks ago


    Edmonton, Alberta, Canada Bayshore HealthCare Full time

    Bayshore HealthCare is one of Canada's leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada's Best Managed Companies Program every year since 2006. Bayshore Healthcare is also recognized as Canada's Best Employers in Forbes 2023...


  • Edmonton, Alberta, Canada Bayshore HealthCare Full time

    **About Bayshore Healthcare**We are a community healthcare provider dedicated to enhancing the quality of life, dignity, and independence of Canadians by providing customized care solutions.In this role, you will have the opportunity to create special moments for our clients each day, making a real difference in their lives.This is a 3-hour shift position...


  • Edmonton, Alberta, Canada Bayshore HealthCare Full time

    **Why Choose Bayshore Healthcare?**We are a community healthcare provider dedicated to enhancing the quality of life, dignity, and independence of Canadians by providing customized care solutions.In this role, you will have the opportunity to create special moments for our clients each day, making a real difference in their lives.This is a 3-hour shift...


  • Edmonton, Alberta, Canada Bayshore HealthCare Full time

    Bayshore HealthCare is one of Canada's leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada's Best Managed Companies Program every year since 2006. Bayshore Healthcare is also recognized as Canada's Best Employers in Forbes 2023...


  • Edmonton, Alberta, Canada Medicentres Canada Inc. Full time

    At Medicentres Canada Inc., we are committed to providing exceptional patient care and delivering a unique healthcare experience. We are currently seeking a skilled Healthcare Support Specialist to join our team.Job Summary:The Healthcare Support Specialist is responsible for providing administrative support to our medical staff, ensuring the smooth...


  • Edmonton, Alberta, Canada Medicentres Canada Inc. Full time

    At Medicentres Canada Inc., we value our patients and strive to deliver a unique healthcare experience. As an Administrative Assistant - Healthcare, you will play a vital role in supporting our medical staff and ensuring the smooth operation of our clinics.Job Summary:The Administrative Assistant - Healthcare is responsible for providing administrative...

  • Health Care Aide

    4 weeks ago


    Edmonton, Alberta, Canada Bayshore HealthCare Full time

    Bayshore HealthCare is one of Canada's leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada's Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight...


  • Edmonton, Alberta, Canada Alberta College of Massage Therapy Full time

    Company Overview:A multidisciplinary health and wellness clinic seeks experienced professionals to enhance patient care. The ideal candidate will thrive in a supportive environment, collaborating with other healthcare specialists.The clinic offers modern facilities, including electric tables, linens, and towels, as well as Jane App EMR...


  • Edmonton, Alberta, Canada Bayshore HealthCare Ltd. Full time

    Bayshore HealthCare Ltd. is a leading provider of home health care services, dedicated to delivering high-quality care and support to individuals in their homes. We are seeking a skilled Healthcare Scheduler to join our team and help us achieve our mission.About the RoleThe Healthcare Scheduler will be responsible for coordinating client care, service plans,...


  • Edmonton, Alberta, Canada Bayshore HealthCare Full time

    Bayshore HealthCare is one of Canada's leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada's Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight...


  • Edmonton, Alberta, Canada Intello Technologies Inc. Full time

    About the RoleWe are seeking a skilled and customer-focused Medical Office Assistant to join our team at Intello Technologies Inc. This individual will provide exceptional client care by assisting medical and professional staff in managing client activity.The ideal candidate will have a strong background in customer service, with a minimum of 2 years'...


  • Edmonton, Alberta, Canada Resilient Healthcare Full time

    Innovative Approach to Healthcare:Resilient Community is revolutionizing the way we deliver healthcare by introducing an outpatient at home program in partnership with Huntsville Memorial Hospital. This collaborative effort brings high-quality rehabilitation services directly to patients in the comfort of their own homes.Physical Therapist Role:We are...