Bilingual Collections Administrator

3 weeks ago

Toronto, Canada Randstad Canada Full time

Overview

Our client in the Legal Services Industry is seeking a highly organized and detail-oriented Bilingual Collections Administrator to join their finance team. This critical role involves managing the accounts receivable portfolio and ensuring timely and professional communication with clients regarding outstanding balances.

Location: Toronto, ON

Work Arrangement: Hybrid (2-3 days per week onsite)

Advantages

- Strong Career Trajectory

- Competitive Salary & Benefits

- Collaborative Culture

Responsibilities

- Engaging clients directly (via phone, email, etc.) to negotiate and secure remittance for overdue invoices, strictly adhering to internal compliance protocols.

- Systematically tracking, prioritizing, and managing a dedicated aged accounts receivable (AR) book, aiming to meet specific departmental performance metrics and KPIs.

- Ensuring all client account histories and collection activities within the dedicated Accounts Receivable system are precisely documented and consistently updated.

- Partnering with legal professionals, administrative support staff, and clients to thoroughly investigate and resolve unidentified or inaccurately posted payments.

- Completing client information forms as required.

- Processing client-fee adjustments and credit memos.

- Delivering consistently high-quality service and maintaining positive professional relationships during all financial interactions.

Qualifications

- Completion of a University Degree or College Diploma.

- A minimum of two years of relevant experience in a collections or accounts receivable role is strongly preferred.

- Fluency in both French and English (written and verbal) is mandatory.

- Proficiency with the Microsoft Office Suite (Excel, Word, Outlook).

Summary

This exciting opportunity is targeting a timely start date.

If you are interested, kindly send your resume to samuel.moore@randstad.ca.

Randstad Canada EEO Statement

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada’s workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to accessibility@randstad.ca to ensure their ability to fully participate in the interview process.

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