Bilingual Collections Specialist

3 weeks ago


Toronto, Canada Bilingual Staffing Solutions Full time

Location: North York, Ontario │ Salary Range: 56k-60k │ Hybrid │ One Year Contract

Summary of Responsibilities

Mitigate retail credit losses by minimizing consumer loan portfolio delinquency while being an advocate of the customer.

Key Duties & Responsibilities:

- Complete collection calls in a dialer environment

- Meet and exceed predefined targets

- Reduce delinquency and minimize losses

- Complete skip tracing to locate customers

- Identify and escape potential loss scenarios

- Collaborate with team members to optimize department

Education and Experience Requirements:

Degree/Diploma: University Degree or College Diploma

Years of Experience: 1-3 Years of Collections Experience

Type of Experience: Accounts Receivable, Collections, Sales

Industry: Product, Manufacturing

Skills & Abilities:

- Superior organizational skills

- High emotional IQ

- Team player

- Effective written and verbal communication skills

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