Head of Compliance

Location: Remote (Canada preferred)

Department: Compliance & Risk

Reports to: Chief Compliance Officer / Chief Operating Officer

Type: Full-time | Permanent

About the Role

We are seeking an experienced and strategic Compliance Manager to lead the ongoing development and enforcement of our global compliance framework. As a regulated Money Services Business (MSB) operating in Canada and the U.S. our organization must continuously meet and exceed compliance obligations under FINTRAC, the Retail Payment Activities Act (RPAA), and NACHA operating rules.

This role will be responsible for ensuring the design, implementation, and ongoing refinement of robust compliance policies, internal controls, and monitoring programs. You will play a critical role in liaising with regulators, supporting licensing needs, training staff, and scaling the compliance infrastructure in support of rapid company growth.

Key Responsibilities

Regulatory Compliance & Risk Oversight

- Lead the company’s compliance strategy across multiple jurisdictions, with deep focus on:
- Canada: FINTRAC and RPAA (Retail Payment Activities Act)
- United States: NACHA, BSA/AML, and state-level MSB obligations
- Monitor evolving regulatory environments and proactively adapt internal policies to maintain alignment
- Act as point of contact with regulatory agencies during examinations, audits, and filings

Policy Development & Documentation

- Draft, implement, and maintain comprehensive compliance policies and standard operating procedures (SOPs)
- Ensure clear documentation of controls across AML/ATF, transaction monitoring, fraud detection, recordkeeping, customer due diligence, and regulatory reporting

Controls & Monitoring

- Design and execute internal controls to ensure operational effectiveness and regulatory adherence
- Oversee and enhance ongoing monitoring systems for KYC, transaction flows, and suspicious activity
- Conduct periodic internal reviews and audits of the compliance program

Licensing, Filings & Reporting

- Manage licensing and renewal processes for Canadian, and U.S. jurisdictions
- Prepare and submit all required regulatory reports and filings (e.g., LCTR/STRs, NACHA audit reports, RPAA annual filings)

Training & Culture

- Develop and deliver tailored compliance training for employees, resellers, and partners
- Foster a company-wide culture of compliance and ethical conduct

Vendor & Client Oversight

- Conduct third-party risk assessments, including partners, resellers, and payment service providers
- Ensure partner onboarding processes meet AML/ATF and other regulatory requirements

Qualifications

- Minimum 5+ years of compliance experience in a regulated financial institution or MSB
- Deep working knowledge of:
- FINTRAC and Canadian AML/ATF obligations
- Retail Payment Activities Act (RPAA) in Canada
- NACHA rules and U.S. money transmission regulations
- Proven track record of developing and maintaining policies, procedures, and internal controls
- Experience working with compliance monitoring systems (e.g., ComplyAdvantage, Alloy, Jumio, Actimize)
- Excellent written and verbal communication skills, with experience drafting reports and regulatory responses
- CAMS certification or equivalent is a strong asset
- Bachelor's degree in Law, Finance, Business, or a related field; advanced degrees or designations are a plus

Why Join Us

- Join a fast-scaling, internationally regulated MSB with a mission to modernize payments
- Work alongside leadership to build a best-in-class compliance program from the ground up
- Competitive salary, benefits, and remote flexibility
- Make a tangible impact on the safety and integrity of global payment flows