Senior Technical Program Coordinator
2 weeks ago
Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations.
Our domain encompasses a vast spectrum of opportunities, from hands-on desk support to Cybersecurity, Cloud Engineering, AI, and Modern Application development. We are committed to building robust IT infrastructures, driving digital transformation, and much more.
Compass Group is the leading foodservice management and support services company, with $26 billion in revenue in 2023.
In 2023, Compass Group was named one of Forbes' America's Best Large Employers along Springbuk's Healthiest 100 Workplaces in America (since 2019).
Job Summary
Key Details:
- Hybrid Role: 2 - 3 days a week in office
- Location: 1 Prologis Blvd, Mississauga ON
- 6 month contract to hire role
Reporting to the Director of Enterprise Transformation, The Technical Program Coordinator will be responsible for overseeing the planning, execution, and delivery of multiple projects in the Enterprise System space as well as maintaining visibility of Tech projects in Canada. This role involves managing and collaborating with cross-functional teams, coordinating with stakeholders, and ensuring that all projects align with the organization's strategic goals. The Program Coordinator will play a critical role in supporting enterprise systems initiatives across the organization.
Key Responsibilities:
- Serve as the program manager in the enterprise system space, offering project leadership and support as needed. This includes providing the necessary structure, resources, and PM tools required by the project and project teams. Lead the Daily stand-up calls for the Compass Technology Enterprise Systems Team. Manage the project pipeline, identify potential risks and develop mitigation strategies. Monitor and report on project risks and issues, ensuring timely resolution.
- Act as the project manager representing Compass Technology for various enterprise system projects. Collaborate with internal and external stakeholders to define project requirements, objectives, and deliverables. Facilitate communication and coordination among project teams; ensuring that all project goals are met on time and within budget.
- Track and report on program performance, including KPIs and milestones. Provide high-level information on projects and project status to Canada Tech Leadership, ensuring the leadership team are well-informed, be a thought partner to help leadership make strategic decisions and adjustments.
- Promote a culture of continuous improvement by identifying opportunities for process enhancements and implementing best practices in program management.
- Ability to lead and motivate cross-functional teams. Strong decision-making and problem-solving skills. Thought partner to the leadership team.
- Ability to adapt to changing priorities and manage multiple tasks simultaneously.
Qualifications:
- Bachelor's degree in Business Administration, Information Systems, or a related field.
- Minimum of 5 years of experience in project or program management, with a focus on technology projects or enterprise systems. Proven track record of managing large-scale projects and programs. Demonstrated experience in Business Process Improvement/Redesign.
- PMP, PMI, or other relevant certifications are highly desirable.
- Strong leadership and communication skills. Proficiency in project management tools and software. Ability to manage multiple projects simultaneously and work effectively in a fast-paced environment. Excellent verbal and written communication skills. Ability to communicate clearly to non-technical audiences. Excellent critical thinking and problem-solving skills.
- Experience working in an Agile / Scrum environment preferred.
- In-depth understanding of enterprise systems such as ERP, CRM. Familiarity with IT infrastructure, cloud computing, and data management. Knowledgeable in SDLC. MS Project & MS Visio.
- Ability to think strategically and align projects with organizational goals.
- Strong interpersonal skills and ability to work collaboratively with stakeholders at all levels.
Apply to Compass Group today
Click here to Learn More about the Compass Story
Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Req ID:1406051
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