Senior Technical Writer
20 hours ago
Stafingo Is Hiring – Senior IT Technical Writer (Public Sector | Remote)
Stafingo is proud to support one of our public sector clients in the Greater Toronto Area on a high-impact digital health initiative. We are currently seeking an experienced Senior IT Technical Writer to lead the development of a comprehensive technical integration guide for a next-generation healthcare interoperability framework.
This role is ideal for a seasoned documentation professional who excels at translating complex technical concepts into clear, structured, and developer-ready content. If you have a strong background in API documentation, system integration guides, and collaboration with technical teams, we would like to encourage you to apply.
Position Details
Role: Senior IT Technical Writer
Location: Remote (must be within Ontario)
Contract Term: 113 Business Days
Submission Deadline: Dec 5th, 2025
Key Responsibilities:
The selected resource will play a critical role in creating a standardized, scalable technical guide to support API-based integrations across a provincial digital health ecosystem. Responsibilities include:
- Collaborating closely with architects, developers, and product owners to gather requirements and technical insights
- Developing and maintaining a comprehensive integration guide, including architecture descriptions, API specifications, app launch flows, and conformance requirements
- Creating sequence diagrams, workflow visuals, and system architecture diagrams using industry-standard tools
- Ensuring documentation aligns with organizational standards, accessibility requirements, and version control practices
- Producing supplemental materials such as onboarding decks, FAQs, glossaries, and vendor support documentation
- Providing full knowledge transfer and documentation handoff to the internal team before engagement completion
Required Experience & Skills
- 7+ years of continuous experience developing technical documentation for software integrations, API specifications, or system implementation guides
- Strong ability to capture and synthesize complex technical details into clear, intuitive documentation
- Advanced proficiency with diagramming tools (Lucidchart, Visio, sequencediagram.org, etc.)
- Excellent written and verbal communication skills with a proven track record of collaborating with technical stakeholders
- Solid understanding of API fundamentals, REST principles, HTTP methods, JSON, YAML, Postman, and Confluence
Preferred Qualifications
- Hands-on knowledge of RESTful APIs, OAuth 2.0/OIDC, and cloud-based architecture
- Experience with healthcare data standards, including FHIR and SMART on FHIR
- Familiarity with FHIR profiles, implementation guides, and EMR workflow integrations
- Understanding of PHIPA and privacy considerations in healthcare IT
- Experience documenting solutions deployed on AWS
- Working knowledge of documentation repositories like GitHub or Confluence
How to Apply
Interested candidates are encouraged to apply for the job posting directly or send their resume to harpreet@stafingo.com for immediate consideration.
This is an excellent opportunity to contribute to a transformative public-sector initiative while leveraging your expertise in technical communication, healthcare interoperability, and API documentation.
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