Technical Writer
2 weeks ago
Upshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments. With over 450+ retailers and 50,000+ stores relying on its mission-critical operations platform globally, customers have witnessed substantial enhancements in sales, shrinkage reduction, food safety, and sustainability throughout their stores. At Upshop, we believe that great businesses are built by great people. Our People function is at the heart of our company’s growth, ensuring we attract, develop, and retain A Players who drive our mission forward. Overview of the role: We are looking for a Technical Writer with experience creating clear, user-focused documentation. In this role, you’ll work closely with product managers, developers, and subject matter experts to produce high-quality content that helps our customers and internal teams succeed. This role is ideal for someone who can manage documentation projects with minimal supervision while ensuring accuracy and consistency. Responsibilities: Create, edit, and maintain customer-facing documentation, including knowledge base articles, release notes, and API documentation. Collaborate with SMEs to gather technical information and translate it into content that is clear and accurate. Manage multiple documentation projects simultaneously, meeting deliverables. Maintain and update existing documentation to keep it accurate, organized and consistent across all documents. Qualifications: 2–5 years of experience as a technical writer, documentation writer or in a related documentation role. Bachelor’s degree in English, Communications, Technical Writing, or a related field — or equivalent professional experience (a technical background is a plus). Ability to translate complex topics into understandable, digestible pieces. Strong writing and editing skills with a focus on clarity and usability. Well organized, with analytical skills and the ability to troubleshoot and problem-solve. Excellent listening and communication skills. Experience with common authoring tools (e.g., Stoplight, ReleaseNotes.io, TechSmith). Ability to work independently and collaborate effectively with cross-functional teams. Comfortable in learning technical concepts quickly and explaining them to varied audiences. Preferred Qualifications: Experience with retail, warehousing, and/or grocery technology solutions. Familiarity with collaboration and documentation tools such as Jira, Confluence, Helpjuice, and Zendesk. Understanding of SaaS solution concepts. Employer-matched 401(k) plan Attractive paid time off policy Career growth and development opportunities Seniority level: Entry level Employment type: Full-time Job function: Art/Creative Industries: Software Development #J-18808-Ljbffr
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Technical Writer
4 weeks ago
Toronto, Canada Hogarth Full timeHogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and...
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Technical Writer
1 week ago
Toronto, Canada Agelix Consulting Full timeJob - Technical Writer Location - Toronto, Ontario **(Onsite only) **Job Description: **Mandatory Skills and Qualifications: - 3 to 4 years industry experience as an effective technical writer - Create, modify documentation (user guides, installation, training) and create ad-hoc reports - Translation of documentations **English French**: - Train the...
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Technical Writer
2 weeks ago
Toronto, Canada G Associates LLC Full time**Title: Technical Writer** **Location: Toronto, ON, CA** **Length: 12 Months+** **Responsibilities**: - Work with mínimal supervision - Keeping management informed and escalating issues when needed. - Work with the team to deliver large communication projects and independently lead small to medium projects. - Participate in meetings, contribute to...
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Technical Writer
3 weeks ago
Toronto, Canada Upshop Full timeUpshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments. With over 450+ retailers...
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Technical Writer
3 weeks ago
Toronto, Canada Upshop Full timeUpshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments. With over 450+ retailers...
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Technical Writer
4 weeks ago
Toronto, Canada Hogarth Full timeHogarth is the Global Content Production Company. Part of WPP, Hogarth partners with one in every two of the world’s top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson.Our global team of over 7,500 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and...
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Technical Writer
3 weeks ago
Toronto, Canada Upshop Full timeUpshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments. With over 450+ retailers...
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Technical Writer
2 weeks ago
Toronto, Canada Upshop Full timeUpshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments. With over 450+ retailers...
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Technical Writer
2 weeks ago
Toronto, Canada Upshop Full timeUpshop is the foremost provider of a SaaS platform designed to streamline forecasting, ordering, production, and inventory optimization processes for food retailers. Its unified platform simplifies and enhances associate tasks, promoting smarter and more interconnected operations across Fresh, Center, DSD, and eCommerce departments. With over 450+ retailers...
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Technical Writer
3 days ago
Toronto, Canada Themesoft Inc. Full timePosition: Technical Writer Location: Toronto, On – Hybrid Experience requirements: - Experience as a knowledge management specialist or technical writer in IT Operations and Technology domain for development of process/controls documentation - Experience with industry standard documentation or knowledge management tools (e.g., SharePoint, Teams,...
