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3 Days Left: Technical Service Advisor
1 month ago
Connecting you to Administration jobs in Edmonton, Alberta
About Staffing is an Alberta-based recruitment company that connects jobseekers to employers across Canada. Established in 1996, About Staffing is a BBB Accredited Business and a proud member of the Calgary Chamber of Commerce.
We have partnered with our highly reputable client to support them in the recruitment process to find their newest hire: Technical Service Advisor to join their new team located in Edmonton, AB.
Job ID: 42492
Job Type: Direct Hire
Category: Administration
Location: Edmonton, Alberta
We are seeking a Technical Service Advisor who will support critical day-to-day service operations in collaboration with our Service Coordinators and the Service Manager.
If you’re a customer service-oriented problem-solver who enjoys going the extra mile to ensure customer satisfaction – apply today
Duties and Responsibilities:
- Schedule planned maintenance visits and quote follow-up service work
- Manage service parts inventory, including ordering and stock monitoring
- Ensure technician truck stock is replenished and identify required parts
- Track critical parts orders and provide vacation coverage for the service team
- Communicate directly with customers and coworkers via various methods
- Provide administrative support for quoting maintenance agreements and workplace health and safety
- Perform tasks using business systems, software, and interact with teams to resolve issues
- Professionally handle customer communications and conduct follow-up calls to verify satisfaction
Education:
- High school diploma required
- Post-secondary diploma or certificate an asset
Qualifications:
- Clear background check
- Valid drivers license
- 5-year clean drivers abstract
Experience:
- Minimum two years of customer service operations experience preferred
- 3-5+ years of administrative experience
- Industry experience an asset
Skills:
- Strong technical aptitude and basic comprehension of technical manuals, parts manuals, equipment maintenance schedules.
- Ability to work in a fast paced, frequently changing, high-volume environment, and perform consistent, high quality, work
- Tech savvy, with operating knowledge of Microsoft office software and working proficiency with computers
- Strong accuracy and attention to detail in handling frequent paperwork and documentation processes
Base Salary: $65,000 per year
- Base salary plus bonus and commission
- Comprehensive benefits package included
Work Hours:
- 8:00am – 4:30pm
- Monday – Friday
- Potential overtime on occasion
- Rotating on call schedule
Additional Notes:
- This opportunity does not include relocation. It will be the responsibility of the candidate should relocation be required.
- All applicants must be authorized to work in Canada to be considered for employment.
Equity. Diversity. Inclusion. At About Staffing EDI has always been a business priority and is continually upheld in our business practices. The About Staffing team would like to thank everyone who applies and will contact those potential candidates who are suitable for the position based on the employer’s needs.
Frequently Asked Questions
What happens after I apply?
Our Recruitment Team will be notified once you have submitted your resume. They will review your resume against our current job postings. If you meet the employer’s requirements, a recruiter may be in touch to begin the recruitment process.
Please note we are only contacting applicants who meet the employer’s needs of the positions we are actively working on. We are constantly posting administration jobs so check back with us regularly.
Please reference Job ID:42492 in your application.
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