Logistics Coordinator

2 weeks ago


Saanich, Canada Sonova Group Full time
Connect Hearing has an opening for a full time Logistics Coordinator, Monday to Friday 8:30am to 4:00pm. A 35-hour office based work week in person.

A Logistics Coordinator contacts our existing companies via email and/or phone to schedule their annual hearing tests and respirator fit testing using a predetermined laid out monthly schedule. You will be adjusting schedules to meet clients' needs and requests when required.

Connect Hearing Workplace Industrial Division is based in Vernon BC, and provides on-site industrial hearing tests, respirator fit testing and occupational noise and measurement surveys to the industrial industry. We have a fleet of 9 mobile hearing test trucks that provide annual hearing and respirator fit testing throughout BC.

Our office is fast paced and we are looking for the right person to fit our team.

Compensation includes:

Competitive Salary $40,000.00 to $44,000.00

1. 12 paid statutory holidays
2. Three weeks vacation to start
3. RRSP match up to 3% of salary (after 2 years of employment)
4. Commitment to continuous growth and learning through development mapping
5. Diverse and inclusive working environment where everyone belongs
6. Opportunity to work with incredible leadership

Your Responsibilities:

- Be confident and efficient with our processes and scheduling software: Humanity, Maximizer, Google Maps and Office 365.
- Receive phone and email scheduling requests from new and existing companies and provide follow up communication and schedule services requested.
- Provide general information to new and existing clients.
- Effectively communicate via phone and email with our audiometric technicians that travel full time.

The Skill Set you are bringing:

- Proficient and confident with computers: Office 365, Adobe Acrobat, Google Maps and CRM (customer relationship management software) We use Maximizer Live and Humanity software.
- Proactive, independent, and able to make decisions unsupervised with experience gained in your role.
- Be a strong team player and be able to work independently. Be able to problem solve calmly and think outside the box.
- Critical and problem solving skills will be an asset.
- Excellent communication skills both written and verbal.
- Pleasant and courteous phone manner.
- Clear communication style with a strong understanding of the English language.
- Able to maintain focus and prioritize tasks.
- Must be coachable, trainable, able to receive feedback and take direction and action as required.
- Knowledge of office equipment: phone, photocopier, and printer.
- Previous scheduling/coordinating and sales experience is an asset.
- Knowledge of BC's geographical area is an asset.

Sonova is an equal opportunity employer

We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the marketplace. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

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