A/R Clerk I

Job Description

Are you a person who enjoys helping people? Are you interested in working in a multilingual, dynamic and friendly environment that encourages personal and professional development? We would love to meet you

As an A/R Clerk I in the Finance team, you'll be responsible for providing high quality financial, administrative and clerical services including the effective, efficient and accurate management of receivables for moderately difficult to complex client accounts as well as initiating claim-related payments to providers within a time-sensitive environment. The incumbent is expected to handle all aspects of his client accounts autonomously, with minimal direct supervision. Key responsibilities include day-to-day processing and monitoring of transactions related to accounts receivable, including amounts owed to clients, reconciliation of accounts and collection. Other responsibilities include providing excellent customer service to both external and internal clients.

What does your typical day look like?

- Issue invoices that are complete, accurate and formatted according to client needs within expected timeframes and according to established guidelines;
- Release cheques to providers when funds are received;
- Identify and resolve problems arising from regular operations and/or with low to medium financial impact;
- Manage various system tasks (follow up tasks, Rush payments, Negates, etc.);
- Processing the Aetna Network bills;
- Track payment status of invoices and follow up on overdue accounts with clients;
- Escalate overdue accounts per established collection guidelines;
- Reconcile, register and issue client refunds and rebates;
- Perform manual clean-up of accounts (apply documents, write-offs, additional comments to be added to credits);
- Educate/inform internal and external clients regarding our systems and processes;
- Support other staff members by sharing knowledge of a client- or process-specific nature.

What skills and experience are we looking for?

- Secondary Diploma and relevant experience in the Admin / Accounting field;
- Accounting experience (3-5 years) or equivalent 1-2;
- French and English required, both spoken and written. English is used daily, particularly to conduct follow-ups with other departments in our various sites, whether in Ontario, Miami, Mexico or elsewhere;
- Knowledge of German and/or Spanish considered an asset;
- Database and systems knowledge (i.e. accounting software);
- Process oriented;
- Attention to detail, accuracy, multitasking, time management and interpersonal skills.

When you apply:

If you require assistance or accommodation during our recruitment process, please notify Human Resources so that we can review and consider how we may be able to assist you based on your individual needs.

We offer you

- Competitive vacation package;
- An extensive benefit package that includes health (100%), dental, life and travel insurance, as well as a retirement savings plan;
- A flexible and supportive work environment offering several benefits such as on-call doctors, on-site Bistro, and much more;
- A company wellness program that includes an on-site gym, opportunities to participate in fitness classes, discounts at local businesses as well as "lunch-and-learns" on various topics linked to health and wellness;
- Many opportunities for advancement, development and financial assistance to employees who wish to continue their education.

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