Commercial Account Manager

Commercial Account Manager page is loaded## Commercial Account Managerlocations: Mississauga, Canadatime type: Full timeposted on: Posted Yesterdayjob requisition id: R320984**iGaming:** If it’s iGaming, we know a thing or two. At Light & Wonder, It’s all about the games, and our digital team leads the global iGaming market, providing jaw-dropping content and innovative software that powers the world's most successful online gaming providers.**Position Summary**The Commercial Account Manager should have a deep understanding of iGaming operations, the supply of gaming products and services to operators, and the management of post-sale relationships. Reporting into the Account Director, Canada, and sitting within the Light & Wonder Commercial team (Sales and Account Management), this role is critical for Light & Wonder iGaming to effectively manage, support and grow its business in Canada.* Deliver client revenues in line with company forecasts.* Build and manage close relationships with the allocated Light & Wonder (L&W) Canada clients. These clients will be based in Canada across multiple Provinces and may have support teams located in other Countries.* Manage multiple clients in a professional and organized manner. Complete regular client review meetings. Create and manage backlogs of client requirements. Keep clients up-to-date with L&W documentation.* Ensure clients are taking maximum advantage of the L&W portfolio which includes proprietary content and partner studios* Optimize L&W games launch cadence, priority, and placement on client sites. Collaborate with external and internal marketing teams to deliver marketing materials and digital assets. Work to get premium onsite positioning of L&W games and new games released quickly on clients’ sites.* Establish trust and relationships with key client influencers and decision makers.* Work with clients to compile data and insights on L&W product performance versus that of competitors, the effects of targeted campaigns and promotions etc.* Up-sell the existing clients for new products and premium offerings. Work with them to broaden the L&W product footprint within their business.* Liaise with the L&W Product team as well as other internal departments to effectively respond to clients’ inquiries and concerns, and to communicate feedback on client requirements, preferences and valued-added features.* Driving the business strategy with impressive results* Mastering LnW internal protocols and operating with high levels of efficiency within the role, coaching and supporting new team members**Qualifications**University degree in Commerce or Business Administration or equivalent relevant experience**Required Experience*** A minimum of 5 years of experience as an account manager / commercial manager across any relevant online (digital) industry and sector* Experience supporting key accounts and a proven track record in growing an existing business portfolio and in achieving, and exceeding, established revenue targets* A record of developing strong working relationships with executives, peers, and associates* Experience within the iGaming industry and commercial space is preferred**Knowledge, Skills & Abilities*** Excellent communication skills* Ability to work independently, and possess strong organizational and time management skills* Proven competence in negotiating. Good levels of experience in managing B2B clients and in working to contractually agreed commercial terms* Tech savvy and customer service oriented* Professional, resourceful, patient, and tactful in handling customer inquiries and negotiations* Enthusiasm and leadership. A strong work ethic necessary to succeed in a dynamic, fast-moving and results oriented environment* Proficient in MS Office (Word, Excel and PowerPoint)* Experience drafting proposals and presenting in front of clients is idealThis job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.#LI-Hybrid#LI-iGaming
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