Personal Support Worker

Work Hours:8pm-8am Week 1: Wed/Thur/Fri/Sat (42 hours) Week 2 Thur/Fri/Sat (31.5 hours) Work Setting:Exclusively onsite (1070 Queen Street East)

Salary:
$24.37 per hour Application Deadline:September 10, 2026by 11:59 pm Competition # 2026-341-CC Personal Support Worker (2026-341-CC) Employment Type:PSW, Bargaining Unit (1Vacancy) Work Hours:8pm-8am Week 1: Wed/Thur/Fri/Sat (42 hours) Week 2 Thur/Fri/Sat (31.5 hours) Work Setting:Exclusively onsite (1070 Queen Street East)

Salary:
$24.37 per hour Application Deadline:September 10, 2026by 11:59 pm Who We Are WoodGreen is a team of diverse and innovative change makers working together to make a difference in our communities. A United Way Anchor Agency with a proven track record and an entrepreneurial mindset, we continuously seek to develop solutions to critical social needs while striving to become a Centre for Equity. Visit www. woodgreen.org to learn more about who we are and to review our Equity Statement . We are committed to building an inclusive and diverse workforce, representative of the communities we serve. We encourage, and are pleased to consider, applications from Indigenous peoples, racialized persons/persons of colour, women/women identifying, persons with disabilities, 2SLGBTQIA+ persons, and others who contribute towards promoting innovative ideas and solutions. Program Overview – Community Care,ALS – East The incumbent is responsible to the Supervisor for providing support services to clients as authorized by the Supervisor. Clients may either be living in their own home in the community or in an Assisted Living Service’s independent unit or Cluster Site. Job responsibilities are both generic to the PSW role and specific to the program area/site in which the PSW is scheduled to work. Work may be scheduled on an hourly or block of hours/shift basis. What You Will Do
- Recognizes that she/he is assigned to work based on program needs, client preferences and PSW skill setas required.
- Recognizes that services are client-focused and delivered in a professional and culturally sensitive manner.
- Complies with all agency, unit and program policies and procedures as required and as communicated e.g., during orientation, at training, memos, meetings/minutes, voice mail hot line, reference manuals. This also applies to policies and procedures at other sites where the PSW must work closely with other partner agency staff.
- Provides service to clients relevant to the program and as authorized by the Supervisor and within the scope of practice as permitted by his/her certificate of training (e.g., PSW) and all WoodGreen/Unit and Program policies and procedures.
- Complies with all health and safety policies and procedures
- Able to provide service based on physical demands of the job which require physical strength, stamina and ability to undertake frequent light to moderate lifting (10-25 kgs), and frequent walking, bending, stretching and pulling and able to operate equipment (e.g., vacuum cleaner, mechanical lift).
- Reports any injury received at work to the Supervisor/On-call within 3 hours on the day of injury and/or any perceived injury that may occur because of work and if required, participates in an “early and safe return to work” program.
- Confirms his/her work schedule as required e.g. reports to office if not able to work to allow the office to schedule replacement staff, for community
- obtain schedule by Friday prior to the week of service, responds to all office voice mail message whether PSW is able to do the work offered.
- Uses the Alayacare Mobile Application on their cell phone to clock in and out of their scheduled visits/shifts.
- Presents a professional image to clients and the community (dress code, identification), and conduct him/herself in a professional manner when engaged in all work-related duties, including travelling to or from a client’s home or carrying out business e.g., interactions with other health care professionals, medical escort (if applicable).
- Uses good communication and interpersonal skills to work effectively with program staff (e.g., Scheduler, Supervisor), co-workers, other service providers (e.g., Fife House, OH, nursing, social work, funder etc.) and clients as required. This includes promoting a positive workplace environment and team building with co-workers when working at sites where teamwork is vital e.g., Broadview Manor. This also applies to resolving or getting assistance with any conflicts when they arise.
- Follows all cluster routines and client service plans as indicated.
- Understands that the PSW may not report off duty until staff report to work. If no one reports to work, a co-worker is late, double booking occurs (2 staff report for the same shift), the PSW will call the office/On-call and wait for further instructions.
- Prepares meals as per the menu cycle and consults with clients to modify the menu (e.g., for birthdays, Christmas) on a weekly basis, and orders, checks a