customer service sales clerk

Overview

Languages

English

Education

-
Secondary (high) school graduation certificate

- or equivalent experience

Experience

2 years to less than 3 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Green job
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Green job – Help

Green jobs contribute to environmental preservation, conservation, and restoration. Learn more about green jobs.

This information was provided by the employer; it was not verified by Job Bank.

The employer stated that this position is a green job, because it involves tasks and responsibilities contributing to positive environmental outcomes and helping Canada achieve its net-zero target.

Asset languages

- Arabic

- Mandarin

- Hindi

- Spanish

- Panjabi

Work site environment

-
Non-smoking

-
Clean

-
Business

Work setting

-
Urban area

-
On-site customer service

-
Hardware store

-
Retail business

-
Wholesalers

-
Business services

Responsibilities

Tasks

-
Accept cash, cheque, credit card or automatic debit payment

-
Operate cash register

-
Prepare sales, rental or leasing contracts

-
Supervise staff (apprentices, stages hands, design team, etc.)

-
Operate computerized inventory record keeping and re-ordering systems

-
Provide advice about merchandise

-
Advertise and/or promote products, sales or services

-
Perform data entry

-
Provide customer service

-
Conduct sales transactions through Internet-based electronic commerce

-
Estimate or quote prices, credit or contract terms, warranties and delivery dates

-
Greet customers and discuss type, quality and quantity of merchandise or services sought for purchase, rental or lease

-
Maintain sales records for inventory control

-
Prepare merchandise for purchase, rental or lease

-
Use sales forecasting software

-
Supervise activities of other technical sales specialists

-
Resolve product and service related problems

-
Prepare and administer sales contracts

-
Estimate costs of installing and maintaining equipment or service

-
Consult with clients after sale to provide ongoing support

-
Promote sales to existing clients

-
Conduct sales transactions

-
Identify and solicit potential clients

-
Reach to clients after sale or signed contracts to provide ongoing support

-
Review and adapt information regarding product innovations, competitors and market conditions

-
Assess client’s needs and resources to recommend the appropriate goods or services

-
Develop reports and proposals to illustrate benefits from use of good or service

-
Deliver sales presentations

-
MS Office

-
Provide clients with presentations on the benefits and uses of goods or services

Supervision

-
1 to 2 people

-
3-4 people

Experience and specialization

Type of product

-
Building materials (other than lumber)

-
Industrial supplies

Computer and technology knowledge

-
Spreadsheet

-
MS Excel

-
MS PowerPoint

-
MS Word

-
Electronic mail

-
MS Outlook

Sales experience

-
Electrical and electronic equipment

-
Construction materials, tools and equipment

Additional information

Security and safety

-
Criminal record check

-
Reference required

-
Credit check

-
Driving record check (abstract)

-
Confidential security clearance

-
Basic security clearance

Transportation/travel information

-
Own transportation

-
Own vehicle

-
Valid driver's licence

Work conditions and physical capabilities

-
Fast-paced environment

-
Work under pressure

-
Tight deadlines

-
Manual dexterity

-
Attention to detail

-
Bending, crouching, kneeling

-
Handling heavy loads

-
Physically demanding

-
Repetitive tasks

-
Ability to distinguish between colours

-
Standing for extended periods

-
Sitting

-
Combination of sitting, standing, walking

-
Hand-eye co-ordination

Weight handling

-
Up to 23 kg (50 lbs)

Own tools/equipment

-
Cellular phone

Personal suitability

-
Adaptability

-
Analytical

-
Collaborative

-
Efficiency

-
Energetic

-
Hardworking

-
Outgoing

-
Positive attitude

-
Quick learner

-
Time management

-
Dependability

-
Efficient interpersonal skills

-
Flexibility

-
Organized

-
Reliability

-
Team player

-
Excellent oral communication

-
Accurate

-
Client focus

-
Excellent written communication

-
Initiative

-
Ability to multitask

-
Maturity

-
Honesty

Benefits

Health benefits

-
Dental plan

-
Health care plan

-
Paramedical services coverage

-
Vision care benefits

Financial benefits

-
Bonus

-
Life insurance

Other benefits

-
Free parking available

-
Learning/training paid by employer

-
Team building opportunities

-
Parking available